Right after we create a label to a customer, we would like for the interface to show us the tracking number so we can easily copy it and add it to our website for the customer to see. Ideally when you purchase the label, on the next page it would show you the tracking number where you can just click it and it will automatically copy. Then you can go paste it wherever you need.
I have worked on a number of different UPS label creation systems (UPS.com, Shopify, stamps.com, My.Unishippers.com, etc.) and for some reason ShipStation is the only system that format my customer’s phone numbers all jumbled together (1234567890) rather than having the tradition dashes in between the number clusters (123-456-7890)I have tried playing around with how my Shopify order information is presented in the orders tab by adding dashes, but when I process and print the labels no matter what I do the numbers still come out jumbled together.I'm curious if there is a setting I am missing or if this can be updated to improve the format of labels moving forward.
It would be good to have a expiration date for labels. For example, we got return policy for 30 days and when we provide label some customers changed their mind.
Please enable the ability to bulk allocate orders that are On Hold. You can do so for orders Awaiting Shipment, but not On Hold.
It would be great if we would be able to display live shipping rates at WooCommerce Cart and Checkout pages utilizing Shipstation API without having to rely on third parties.
Hi,With this recent update to Shipstation, the icons have changed to a solid flat black, instead of being green for a validated address and yellow exclamation point for address verification needed. This color coding is ingrained into our workflow; it is how we are able to correct issues quickly when processing 100’s to 1000’s of orders. I get always having a new version release makes investors happy, but please revert this change back to the original color scheme, the classic if it is not broke do not fix it. See attached screenshot if not familiar with what I am speaking of. Thanks!
Please consider integrating with Uniuni. They are a popular shipping option and very economical. They are useable carriers among a lot of the popular marketplaces too.
This is a TEST
If ShipStation is going to have a purchase orders feature then ‘On Order’ needs to be an inventory field. The Reorder Assist feature is super cool, but it doesn’t take into account that I already have a purchase order in for an item when calculating my reorder amount. We deal with truly thousands of inventory lines which means I am going to have to constantly manually keep track of what I already have on order instead of the system taking into account the POs I have already submitted.
I’m adding a new 3rd-party service (Unishippers) to my ShipStation workflow. They are going to help clean up the automations we have set up on our account but I want to keep a record of each automation and its settings that we have currently in case we ever have to revert. I reached out to ShipStation support and they said there is no such ability right now, the only thing we can do is open each automation and take a screenshot of the settings.We have close to 100 rules so this is just not very practical.
I’d like to suggest an improvement for the ShipStation-eBay integration. Currently, when sellers offer free shipping, weights and measurements aren’t transferred from eBay to ShipStation, which can affect order efficiency.It would be helpful to enable the transfer of this data for all orders, regardless of shipping terms. This change would improve accuracy and streamline the fulfillment process.Thank you for considering this suggestion. I look forward to any updates.
By using eBay's OLD sales record number instead of the CURRENT order number eBay implemented in AUGUST 2019 (9 months ago!), ShipStation is causing customer teams to waste time and create errors by having to do these steps to reach the Print Shipping Label functionality in eBay for EVERY order that is processed: 1) scroll up to the top of the SS Order Details page to read and memorize or copy/paste the eBay userid 2) click eBay OLD sales invoice number at top of SS Order Details page to open the eBay tab 3) click item title in eB 4) click View Purchase History in eB 5) search for the eBay userid in eB 6) click Print Shipping label in eB ShipStation should instead implement eBay's CURRENT order number so the human usability for customer teams becomes MUCH FASTER and LESS ERROR PRONE, namely: 1) click eBay CUrrent order number at top of SS Order Details page to open the eBay tab 2) click Print Shipping label in eB With gratitude, peace, joy, and love
Browse Rates, found on the dashboard, needs to include the ship date in order for the results to show the correct delivery date
Currently, when using shipstation returns, the return line does not sync with Shopify, so Shopify does not know what was returned. If the return line was synced, reporting could match up, along with return reason being synced to Shopify.
There is no where to export tracking numbers in shipstation 3pl child accounts. Our child account sends orders to its parent account. Parent account sends tracking back. From orders tab you can not export tracking number. Orders do not show in shipments tab. Nor in data exports. Currently our store is not sending tracking back to our custom store, so we have no way to update tracking without the parent account exporting all the orders.
We need ability to search by location in product section. Currently we have to search by product. We have multiple lots of the same product in small totes. Each tote is a location. If we search by product it returns many inventory values with different location then manually match the location to one we are holding, leaving room for error. Ideal would be scanning a tote (location) and pulling up that specific lot.
Hello. Sometimes refund assist moves are orders back to awaiting shipment. Warehouse is unaware anything happened. The order ends up getting shipped. Usually these orders have already been reshipped by customer service. When anyone does not receive an order we just send a new one. Ideal would be it moves to cancelled, and supervisor can investigate from refund assist menu. Currently we get emails about it but we have to catch them before they auto refund.
Custom scripting in templates for more dynamic logic, such as a print count on packing slips or labels. Would open up a lot of options for relaying custom and dynamic info to customers/warehouse staff.
Optional Legacy-style split numbering so split shipments can show suffixes like -1, -2, -3Makes it easier to keep track on Packing Slips or other Templates which currently don’t differentiate shipments from each other (all shipments share the same order number in templates).
Currently with Woo stores, if customer indicates a deliver by date during checkout, we can pass that into Shipstation custom field, but cannot automatically set the native Shipstation Deliver By field using customer’s specified date. The automation rules only allow to set a fixed number of days beyond order date. So our team must manually make the entry from what’s seen in custom field. Alternatively, open to a direct population of the Deliver By field using custom php in Woo, if that’s an option.
Can we get: Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Intergration?
Hi Shipstation Team, is there anyway you could an option of 3,000 volume on shipments per month, we would appreciate that. Thank you
This one is extremely annoying. We have two accounts we ship from. one a sure post account that is managed by one of our customers. The other is our normal shipping account. The automation rules won't let us select our customer's account to ship from under the action type "Set Carrier/Service/Package". So our shippers have to manually have to change the service from our account to a service under the sure post account. We need to be able to select any service from any of our accounts in the automation rules. it's absurd that only the default account can be used in the automation rules. But any account can be selected when the order is opened. This needs to be fixed.
The Action Type "Set Carrier/Service/Package" should be split into two distinct actions:Set Carrier/Service Set PackageThis Action Type unnecessarily requires a specific carrier/service if you want to set a package type, this should be two separate actions.
When using the advanced search feature, it would be really helpful to search by tag. Could this please be added?
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