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Occasional Contributor
Status: New

I would like to compare live rates to see which carrier service was used most to display on our store. If possible to see the other rates that were pulled at the time of placing the order before displaying the cheapest option as well to compare the rates. I would like to get a general idea of which carrier tends to have cheaper live rates depending on location and weight.

We can only check the carrier that was used to display the live rate to the customer when it's awaiting shipment, but after it's shipped, it's no longer an option to view it. It would be nice to still see that option even after the order has been shipped.

1 Comment

Hey @jenelle 

There is no great way to do this in ShipStation currently. The best way would be to look up the order in the shipments tab and then toggle the shipping options to see what the rates would have been. the problem with this is that the rates might have changed if you had any increases in your agreements with carriers. 

Best of luck

Shawn Singh