We need more reporting capabilities

[tisatreasure]

Would love to see a report for sales tax paid by shipped to state.

[matt_francis]

We need a way to see orders that are delayed and send out mass emails to let customers know the latest status of each order.....

[Cass0115]

We have noticed that some carriers have not scanned some of the packages after they have been shipped. So it would be great to have the ability to provide a list of packages in transit that have not been scanned.

[justiny]

simply adding a record on the order noting items were physically scanned vs the "verify" button being clicked would be an improvement.

[s_plavulj]

Definitely need shipping cost breakdown per product. It will give us a better idea on shipping adjustments we may need to make per product.

[Ryan_B_McLabs]

I would love to be able to run a report that would show accurate package counts that include all multi-package shipments. If there are 2 separate shipments it will show the count but if you have a multi-package shipment for one order it won't display the package count in the shipping manifest report. We would love this information so that I can keep tabs on our packaging and pulling times accurately as well as getting accurate box counts to our pick up drivers.

[orders33]

we NEED NEED NEED this feature! Especially as more states are looking at universal collection on incoming purchases.

[Natalie1]

There is no way to track or see that a shipping label was printed more than once. There needs to be some sort of documentation with a time stamp to show the same label was printed already. We need to be able to look back to see which labels have been printed two or more times.

[mike10]

Rather than HAVING to assign a user to an order, it would be ideal if Shipstation was able to automatically keep record of the orders each user ships based on who printed the label. We are looking for the specific orders, not just the order count. Having to assign a user to an order first is cumbersome, unnecessary and not even always practical while several users are shipping orders.

[customercare2]

We need Sales By State!

[rayfaj]

Absolutely agree. We need this especially now with all the late deliveries due to the pandemic. There needs to be an easy way to know what was late, so that we can easily make a list for claims to get refunded without having to manually track each and every single tracking number to see if we can file a claim. Also a report for all delivery exceptions and also for deliveries that were never delivered...believe it or not things get lost and we need to be able to track them simply. Thank you...what a nightmare i am facing now to go back and track every single shipment since April 6th to current to file late delivery claims!