03-06-2023 08:33 AM - edited 03-06-2023 08:37 AM
I am getting this error and Ship Station support has not been so helpful. Thinking of unsubscribing and moving on to a platform that supports etsy because most of my sales are from Etsy. Thought I make one last effort by posting here before I make a decision. If there's anyone that could help with this error please let me know.
This happens when I try to integrate my shipstation account with Etsy. As soon as I click connect it takes me to the site and then when I enter my email and password I get a dead page (Screenshot attached)
Any help would be greatly appreciated.
OKay just to update you guys. I was able to connect my store when I tried through the below link
03-07-2023 10:08 AM
Hey there @siteemails55,
Thanks for updating us that you were able to get connected! Thats terrific news.
Happy shipping! 🙂
03-10-2023 10:31 AM
I had the same problem with Shopify and this fixed it. Why though? * confused face *
03-10-2023 12:15 PM
Hey there @irrel22,
The 401 error usually means an authorization error, I would recommend double checking all connection credentials. Please feel free to reach out to our support team for direct investigation.