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How do I get a refund on a shipping label created in ShipStation?

TCAmerica
First-timer

As the title states, we're trying to figure out how to cancel a label in ShipStation and get refunded for the purchase price.  We know how to create another label, but we don't see the option for canceling and getting a refund for the first label.  Thanks for any help you can provide.

1 ACCEPTED SOLUTION

masonfabian
Super User
Super User

shipstation_help.PNGsimply click on the order number and you will find this window on the right-hand side!

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2 REPLIES 2

masonfabian
Super User
Super User

shipstation_help.PNGsimply click on the order number and you will find this window on the right-hand side!

View solution in original post

You're a legend, thanks!