Hi ShipStation team,
We use Scan to Ship heavily and it’s been excellent at reducing errors during fulfilment. One area where efficiency drops, however, is when we need to leave the Scan to Ship page to check additional information.
Two feature requests that would significantly improve workflow:
1) Add access to the Rate Browser within Scan to Ship
When reviewing alternative shipping services, we currently have to manually switch between services or leave Scan to Ship entirely and go back to the Orders tab to browse rates.
Providing a link to the Rate Browser (or an embedded rate view) within Scan to Ship would eliminate this back-and-forth and keep the scanning workflow uninterrupted.
2) Link the order number to the order record
If we need to quickly check order details (payment amount, date, custom fields, etc.), we currently have to copy the order number, navigate to Orders, and search manually.
Making the order number clickable (to open the order page or a modal), or at least placing it in its own easily selectable field, would save time and reduce friction during fulfilment.
These changes would help Scan to Ship function as a complete pick-and-ship workflow without needing to jump back to the Orders tab.
Thanks for considering!
