cancel
Showing results for 
Search instead for 
Did you mean: 
FOAMFORGE
New Contributor
Status: New

This actually created issues for me the first week using the app, which led to me missing two orders through Amazon.  There is currently no indication when refreshing stores that an order has come in. I assumed that there would be some kind of visible notification on the stores page that the refreshed store has new orders, but there are no notifications through the app. You have to leave the stores section and load the orders section to see if that refresh resulted in any posted new orders, adding steps to the process.

It would be easier (requiring fewer clicks by your customers) if we could stay in the store refresh section to reload stores without having to change to the orders section to see if there were any updates made by the store section's refresh. 

Even adding a green dot to the corner of each store would be enough, although a circle with a number in it would be better as it would remove the need to be jumping back and forth between sections.

2 Comments
CaraAdmin
Khoros

Hello @FOAMFORGE!

 

First and foremost, welcome to the community! We’re thrilled to have you here. This platform is a fantastic place for merchants to connect, collaborate, and share solutions to common challenges. We hope you find the support and insights you need!

 

Regarding your question about order download notifications, I found that ShipStation does provide a notification indicating when a refresh has been successful. I provided a screenshot below for you. 

 

I hope this is what you are looking for! 

 

I hope this is what you are looking for! 

 

Happy Shipping and Holiday!

 

-Cara

 

 

 

 

FOAMFORGE
New Contributor

Thank you @CaraAdmin for the kind welcome. 

In regards to your screenshot, that seems to be the desktop version / web version of shipstation rather than the mobile app, but my comment was regarding the Shipstation App, specifically the mac mobile OS version. Is that the desktop / web version or a view of the app on a tablet?

This was posted in the app section of the forum I believe, so the comment I left would not be relevant to the shipstation web portal.