ShipStation Community

I'm struggling to understand the implementation of this new duties and taxes feature for DDP shipments. Every quote to the UK so far overwhelmingly exceeds the appx 20% in VAT we would otherwise get billed. Moreover, how are we even supposed to get o...

There is no clear information. One time I used it, the shipment went through from the US to Canada and I never got a bill or anything. The second time I tried, UPS sent me an email directly once the package was ready for clearance and asked if they w...