ShipStation Community

We have found the same problems. Much slower interface, especially searching our shipments. Look and feel has been improved (although I feel that is subjective) at the expense of functionality. The overall view is spaced out, but the word I have used...

I've been avoiding the branded returns portal since launch because it's only about 50% functional for us, and as it appears, many other businesses. Having a catch all list of return reasons is nonsense; a text field would even be better. We would pre...

We use delayed capture and have to manually change every order in BigCommerce to let it move over to ShipStation. The customer's card has already been authorized for the amount of the order, but we don't capture the funds until the order is shipped. ...

This would be an incredibly useful feature for us! We have slow times in the winter and our full time staff will ship, but in the summer we hire more help and this would be an invaluable feature when it comes to newer staff that aren't as familiar wi...