This is so disappointing on Shipstation's part, a complete lack of
providing the best service to its customers. This has been a huge issue
for us for years now. When I reached out to support years ago, I
received the same type of response. They simpl...
'+2 to obviousstate's comment. This is essential to processing actual
orders. This is not a 'feature request'. Without this information pulled
in, it defeats the purpose of using Shipstation since we have to go into
Etsy to get the gift message. Addi...