Yesterday I used the chat feature, but was never connected to a real
contact. I submitted a form 3 times, but still haven't received a
response. It has been almost 24 hours.
I agree!We have been using Shipstation for several years! We ship 5-10
shipments everyday, and most of them are time sensitive. We had an issue
today, and I can't find a number to call anywhere. It even took me
several clicks in the chat feature to e...
Here is another comment agreeing with this. I would like to change the
time frame that it takes to turn red. I would also like to choose a time
frame for Yellow. i.e. 1-3 days (0-72 hours) Green 4-5 days Yellow 5+
days Red