Discussions

Original post by user Triple Bristle Inc   Using affiliates who have landing pages.    Shopify works great for streamlining  the orders as they come in to shipstation from one affiliate.   I have another affiliate whose landing pages our created in Clickfunnel. How do we import those orders as they are working with STRIPE and also Paypal?   Found duplicate orders in Awaiting Shipment when incorporating the Paypal which brought in all other orders from the other platforms. 

Original post by user shipstationdev   Why is the shipByDate string not being used in the Ebay GET /order call to provide an order date?   https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:LineItemFulfillmentInstructions

Original post by user Colton Wiles   Hello, we have noticed that for some orders, USPS Media mail shows as an option directly on Amazon for some orders, but within ShipStation, this ship method does not show for the same order. Anyone else notice this?

Original post from user Andrew54CA1   So, I HATE the default shipping template. It's . . . awful. However, the default template that FoxyCart provides is pretty well done, so I decided to create a FoxyCart-inspired email template to make my store's branding more consistent. I had already tweaked the defaults on FoxyCart to match my branding before creating my ShipStation template (so this isn't a direct copy of their standard formatting), but hopefully, it will get people started or give them a more eye-catching alternative.I THINK I've cleaned up most of the unnecessary breaks/leftover blocks/etc, but there may still be some embarrassing messes in there from fitting FoxyCart's square peg into ShipStation's a round hole. Make sure to edit the stuff in {curly braces}. Other than that, I hope someone finds this to be useful!   You can copy the HTML from this public Pastebin link.  Here is an image of the raw template...    

Original post from user Jöhg Ananda   I want to use the :empty CSS selector to make a custom 4x6 label page that will display when a note is present. This could be done by creating 3 divs containing the three types of notes and styling them so that they are hidden, at the front of the packing slip.   <style> .note:empty {display:none;} .note {width: 4in; height: 4in;} </style> <div class="note">{{ gift_note }}</div> This would really extend ShipStation's functionality.

Original post by user Susanna65C11   Should a template include the head and body tags or not?

Original post by user Brielle Bruns   So for, everyone loves ShipStation at the shop - for the most part.  However, biggest complaint I have right now is that the Pick List printout font sizes is too small and too hard to read.   Is it possible that we can get some more customization options for things like font sizes, and what details are on the pick list?  We'd like to be able to add things like what shipping service the customer picked, the preset package dimensions, and other things like that.   Thanks!

Original post by user Ned Miller   How do i add a Page Break to the end of a packing slip template? I want to add an additional page with marketing, but i want the original packing slip to remain intact.

Original post from user Kevin Merck   It would be awesome if we could use [product name] and [customer_first_name] placeholders in the emails!  I'd also love to be able to change the background color and font color to match my website branding.   Thanks!

Original post from user Blu Moreillon   Is there a way to make an address book?   

Original post by user Dan McFarland   I found that the default email template shows un-desirable preview information on mobile devices:       When trying to utilize pre-headers, I noticed that the email template via HTML doesn't allow the use of <head> items. It also does not work if you try other pre-header "cheats" that style-hide preview tags (technical reason that I won't explore here -- too long)   Ultimately, if you want to have the logo show in the email as the top-most thing within the email itself, but also want the first lines of text to be what shows up in the preview lines on mobile and other email clients, like this:       The key is to swap out the line at the top that says: <img src="http://images.shipstation.com/logo/00000"> to use a base64-encoded file instead of the http:... reference.   Here are the steps:   Begin with the logo file you wish to use as a PNG file Use an online utility like h

Original post by user Stuart Cameron   There is a considerable difference in page size when comparing EU A4 against the US Letter Page format.  I'm loosing an Inch of valuable space from the bottom of my packing sheets.  Is there any reason this format cannot be added to SS? Thanks Stuart

Original post by user Stuart Cameron   Is there a HTML [Field Replacement] for Required Delivery Date?  This is arguably as important as the ship by date.   Also, is there a [Country Code] Field Replacement?  If there is not can there be? Thanks Stuart

Original post by user Angela Olson   Is it possible to repeat the order number on each page of a packing slip?  Sometimes our orders can be multiple pages.  If orders get mixed up, if each page has the order number, it is then easy to sort through pages to determine which page belongs to which order.

Original post by user Joshua K   I'd like to display only two tables with products in my packing slip. I'm looking to have each table display the product info in the <tr>'s that they have.   The method I'm using right now is to initiate both tables in the Order items Header section and set them to their positions with position:absolute "top" and "left", and then put two separate <tr>'s in the Order Items section which will have <td>'s with the product info. In the Order Items section I want each <tr> to go to it's appropriate table, so I'd have to close a table with </table> after the first <tr>, and then close the last table in a different section, the Order Footer section.   The issue is that since the Order Items section loops to the amount of products in the order, it also loops the closing table tag, </table> which means there will be multiple closing table tags that aren't connected to anything. This causes it to break and

Original post by user Rodrigo Sagebin   **Order Header** <style> table.footer { border-top:solid 0px #707070; } table.line-items tr td { margin-top:0.1in; padding: 0.1in 0in 0.1in 0in; border-bottom:solid 1px #707070; } </style> <style> table.footer { border-top:solid 0px #707070; } table.line-items tr td { margin-top:0.1in; padding: 0.1in 0in 0.1in 0in; border-bottom:solid 1px #707070; } </style> <style> .quantity { font-size:1.5em; font-weight: bold; } .quantity1 { font-size:1em; font-weight: normal !important; } </style> <table cellspacing="0" cellpadding="2" border="0" style="width: 7.5in"> <thead> <tr> <th colspan="3"> Packing Slip </th> </tr> </thead> <tbody> <tr> <td colspan="2" style="width: 4.5in" class="store-info"> <div class="company-name"> [St

Original post by user Miguel Adler   I'd like to print the picture of the item in the packing slip, to help packers insure they are packing the right thing. Pictures of the items appear in the pick list, so I know its available, but when customizing the packing slips, there does not seem to be an option, other than displaying the link.   (I do not know HTML)

Orgiinal post from user Mike Adelmann   Can anyone tell me how to make the entire packing list BOLD print? We just started printing the packing list on 4x6 labels and they would look better in bold. I cannot seem to figure it out. thanks in advance.   PS i know how to get to the packing list and modify it but I cannot figure out how to put the code in or where exactly in the HTML

Originally posted by Andy Lehman   I am selling fishing jig heads online. The heaviest one is less than 2 ounces and I have set it up as such on ShipStation. However, when customers order 3 or 4 packages, the system automatically sets the package weight as 5 pounds, which is much more expensive. I need help figuring out how to fix this issue.

Originally posted by Darin Shock   Whenever I try to add insurance over the $99 (that's included with shipping USPS Priority), I get an error that states "USPS Insurance is not available for your account". I then cannot properly ensure my orders. I did a live chat with support and they ultimately opened a case, but I need a resolution very soon. Is anyone else having this problem and if so, is there any sort of workaround that does not involve having to take all orders to the Post Office to ship with proper insurance?

  Originally Posted by Mark Madeira   If entering customer address information manually, the phone number field will not save the number we type in no matter how many attempts are made.  Therefore all of our shipping labels which show a phone number, like fedex, will show all 9's no matter if we try to enter the phone number or not.  Please fix this error in the programming.