I would hope that shipstation allow us to create customs dynamic reporting rather than having to do a manual extract and work the data… I want to know which employee did how many orders, the total value and time per order from open to close. All these data are already available separately.Please add the feature
When you merge 2 orders, one order ends up inactive. The surviving order has a advancedOptions.mergedIds array with order IDs that are not reachable. Asking for them gives you a 404. There should be a way to query an inactive order.
We are a Print on Demand business, we have over 1700 SKU numbers to help keep track of orders and fulfillment. We sometimes print the wrong SKU or have an order that gets cancelled after we have already printed the order and have it ready for fulfillment. We then throw that item on the shelf and manually write down that SKU as (In-Stock). It would be awesome if there was a way we can add it to the products tab as in stock. Once we then get a new order in that matches that SKU we have in stock. It would show us on the orders tab that we have it in stock with a tag color that automatically highlights that SKU / Order. That way we can see it automatically and can pull it from the shelf.
Our business is a print on demand business. We have 4-5 preset package sizes that we ship our prints in. Our idea is to keep track of how many boxes we have in stock without having to go and count them all out. How this would work: For each package size we allocate the quantity we have in stock, e.g. 4” x4” x16” we have a 100 boxesWhen a order is fulfilled, the package size used ( 4” x 4” x 16”) will then decrease the stock by 1. Leaving then 99 boxes in stock. Once a minimum threshold is met e.g. 20. A warning will appear to purchase more packages or boxes of that specific size.
searching for anything in shipments tab defaults a 2 week filter, that limits the search. this is not only unintuitive, its also causes unnecessary inconvenience. if i want to see all results, i need to search then either clear filters or click on a created view without filters. either of them make an unnecessary extra click to see results. any additional clicks i want to make should be to limit the scope of search not open up the results.ironically the default view is “all”, but on search it is ingenuine.please default to all. and allow people to filter as they wish, or even a toggle to change the defaults. rather than the opposite
Within Shipstation, there is a limitation of only selecting 500 orders at a time, which is why the print option greys out. They provide the option to select more than 500 orders to possibly bulk update those orders. We really need to be able to select the all orders selection and print a pick list when our order que is over 500 orders. Right now the print option greys out, so we have to print multiple reports for our production team which isn't efficient for them to get totals of what needs to be manufactured. Please add this availability soon.
When picking, it can be useful to have a picking sheet with all SKUs and descriptions for that specific order listed on one page. Other information includes, quantity ordered, picked/ not picked tick box, barcode (if there is one) To clarify, each order will be printed on individual pages, with all order-related info, the packing slip will be printed at the packing stage. This further strengthens GDPR security, as customers address and other personal info will not be seen on the picking sheet, only printed at packing stage This is something that can be used at the picking stage. At the moment ship station picking sheet combines all SKUs into one list, and this can be tricky as orders can get mixed up and wrongly packed. This feature should simplify the process and minimize packing and picking errors This idea has already been suggested to a live chat consultant and hopefully, it can be something that is looked into by the SS team
We recently migrated thousands of active, unfulfilled orders from another e-commerce platform to Shopify. Shopify correctly preserves the original purchase date in the processed_at field while the created_at field reflects the date the order was imported into Shopify.Currently, ShipStation always uses Shopify's created_at field as the Order Date, and there is no option to instead use processed_at or map it as a custom field.This creates a significant operational issue for merchants fulfilling migrated orders because the Order Date shown in ShipStation is the migration date rather than the customer's actual purchase date.This is not an issue with Shopify preserving the data—the original purchase date is still available in Shopify via processed_at. The limitation is that ShipStation currently only reads created_at, with no configuration option to use another Shopify timestamp.It would be extremely helpful if ShipStation could support one of the following:Allow merchants to choose whether Shopify Order Date is sourced from created_at or processed_at. Expose processed_at as a Custom Field Mapping option. Provide an alternate sortable/displayable field in ShipStation that uses Shopify's processed_at.Supporting one of these options would make ShipStation much more migration-friendly for Shopify merchants while maintaining the current default behavior for existing stores.
When setting inventory equal to “x”, and if it is an increase, we should be able to attach a cost per unit. As of right now, it only allows to change the inventory. Also, when exporting the CSV from the inventory tab, there is nowhere to put cost of goods.
Please add support for generating a USPS End-of-Day manifest / SCAN Form for Amazon orders when the merchant’s own USPS account is linked to Amazon and used with negotiated NSA rates.Our USPS account is linked to Amazon so labels can be purchased using our own negotiated USPS NSA rates. However, when these Amazon orders are processed through Amazon or ShipStation, there is currently no way to generate the corresponding USPS End-of-Day / SCAN Form.We would like ShipStation to support:Recognizing Amazon USPS shipments using the merchant’s linked USPS account and NSA rates. Including those shipments in the ShipStation End-of-Day process. Generating the applicable USPS SCAN Form / manifest for those shipments.This is particularly important for high-volume Amazon FBM sellers using their own USPS negotiated-rate accounts. Without this functionality, merchants may have hundreds of USPS packages but no practical way to generate a consolidated USPS acceptance SCAN Form.Requested functionality: Allow Amazon USPS shipments associated with the merchant’s linked USPS account to be included in ShipStation End of Day and generate a USPS SCAN Form.
Automated Rule for comparing 2 or more shipping options and choosing least expensive. We ship using FedEx, UPS, and USPS. It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers. For example: 1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs 2. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package. 3. FedEx: $12, UPS $12.50, USPS $11.50 4. Order # 1234567 automatically gets assigned to USPS Priority Mail Package since it's cheapest. This information already exists in SS, but it requires manually changing between each shipping service. This is impractical especially when a business ships thousands of order per month. Thanks!
Provide Real Time Carrier rates for eCommerce integration - or provide UPS/USPS/FedEx credentials so we can use 3rd party plugins to pull the rates.
We track everything in our shop by UPC. Since our Amazon SKU's do not have the UPC in them it would be great if you could pull in the UPC from Amazon orders so that we have easy access to the UPC when preparing shipments.
We would like to give our clients one-time access to Shipstation just to integrate their stores with our SS account. For example, one needs to be logged into Shopify store admin account in order to approve SS-Shopify integration. If a store owner doesn't want to share admin rights to their store, they could log into Shipstation with restricted access, and add their store by themselves. And to keep other SS stores confidential, there should be an option to hide them somehow. All ideas (and new functions) welcome 🙂
Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible. Can we get this implemented?
Would be good to be able to ship from Germany to our customers in Europe. Now that Brexit has happened we are diverting our Europe shipments from our UK office to our German office. WE use the same UPS, FedEx carriers but would like to be able to ship from Germany.
I use Shopify to gather my website orders. From there they are imported into various stores set up in ShipStation. Why can't ShipStation update an order that has been altered in Shopify? For example, lets say an order is imported into ShipStation from Shopify. I realize that the order is missing an item which I then have to refund back to the customer. I do the refund in Shopify, but when I re-import orders from Shopify back into ShipStation, the order still shows the full list of items in the "Order Items" list... the refunded item(s) are still present. It seems like the software should be able to communicate the change in the order and update it accordingly... it does just that when "canceling" an order in Shopify, doesn't make sense why the API can't recognize the drop in item (or items) after the refund and adjust the order itself in ShipStation. Thanks
Recently eBay Australia have changed their order number format from ##### to ###-####-#####. And shipstation doesn't seem to pick that up. Does anyone have experienced this issue? Different order numbers in eBay and in shipstation would make it difficult for some users to operate their businesses. Shipstations doesn't seem to have immediate resolution to it. Anyone got fix for this?
It would be super helpful if there was functionality to bulk auto-split shipments. Right now we have to manually split orders into separate shipments, one by one. In splitting orders into multiple shipments, the additional shipments do not retain the original order's attributes or tags from Shopify. Is there a way to enable the split shipments maintaining the original order attributes and tags?
At this time with Shopify's new order editing feature, shipstation currently only supports adding line items to current orders. We would like the feature to also support removal of items as well. Otherwise we have to split orders which is not efficient.
i would like shipstation to be able to choose the cheapest shipping method for each order that comes in. currently, i use UPS & USPS and i have to manually select between the 2 services to see which one is cheaper. this process is very time consuming and needs to be done on an order by order basis. i would like shipstation to automatically upload the cheapest shipping method so i can print all the labels at once.
Hi all, I'm setting up a feature request for live rates on UK markets at check out, Shopiy backend UK based store. Has anyone found a workaround for this?Thanks. Jack
Amazon Easy Ship has been rolled out in the UK now, would be great to see an integration with Shipstation ASAP.
Any Idea how to connect Amazon Easy Ship to Shipstation ?
A consolidated VAT report of all the labels that I have purchased to prove to the tax man that we have paid VAT on our labels. Currently, we would have to download each individual label invoice to prove this which is not practical.
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