cancel
Showing results for 
Search instead for 
Did you mean: 

Only "lowest rate" showing in my Bigconmmerce store.

info32
First-timer

I am not able to get all the rates to show in my store. ShipStation is showing the lowest rate for the shipment only. I can not figure out how to fix this and so far after weeks the S.S. support can not figure this out. I need UPS and USPS because some people have a P.O. box and UPS will not deliver to P.O. box and the SS software is not smart enough to figure this out. Also, some people want 2 day select or maybe overnight, these rates need to be an option for customers.

2 REPLIES 2

belmontleatherc
Occasional Contributor

I absolutely agree! I want to show FedEx, UPS, and USPS, but right now it just rolls the dice between them and no one gets the choice.

InfoFRC
New Contributor

We'd also love to have a way to override this behavior. Automatically hiding certain rates sometimes defeats the purpose of offering different carriers or expedited rates.