Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Packing Slips for Amazon Sales

Hi, We are a new-ish Shipstation user but a long standing Amazon Seller. We have moved most of our shipping to shipstation. We still print our packing slips on Amazon as this is what we have always done in the past however there is a benefit to us fo...

DnG by New Contributor
  • 3188 Views
  • 4 replies
  • 3 kudos

QR Code for Shipping Customers

It would be a huge benefit for us to be able to send our Rerouted Customers a QR code for shipping USPS or UPS instead of having them print their labels. Since Amazon already does this- more and more customers are starting to wonder why we don't. We ...

lodie by New Contributor
  • 1470 Views
  • 0 replies
  • 1 kudos

FedEx OneRate Returns

So Shipstation makes it quite clear that FedEx One Rate can't be used for returns. This is a real pity. I don't understand why it cannot just create a return label with the send to and recipient swapped. Has anyone found another way to make this work...

RTMartin by Contributor
  • 3503 Views
  • 4 replies
  • 0 kudos

How can I set up UPS daily pick up?

I pay around $13/week for Fedex daily pick up.I wonder how can I do that with UPS(shipstation). Before I asked to ShipStation tech support, and it looked like they don't know well about it. Thank uyou.

cs by First-timer
  • 2355 Views
  • 2 replies
  • 0 kudos

ShipBob Integration

When will the ShipBob integration be ready?When you click on "connect" in ShipStation it says it is currently being updated but there is no other information.

SeanC by First-timer
  • 1374 Views
  • 1 replies
  • 0 kudos

2023 Postal Calendar

Shipstation online still has the 2022 postal calendar listed, but nothing yet for 2023. Since shipstation Shipped Items report only functions on shipping days for those particular carrier, I need a current calendar. As an example, it was MLK Jr. day ...

bhaynie by First-timer
  • 957 Views
  • 1 replies
  • 0 kudos

FedEx 3rd party shipping and reference fields

When shipping via Fedex ship manager, there is a way to add reference/PO info to the shipping label, looks like this:Is there a way to add the reference info to a shipment created in shipstation instead (we would prefer to do these in shipstation but...

FedEx_Ship_Manager_-_Create_a_Shipment.jpg
mlwylam by New Contributor
  • 2473 Views
  • 2 replies
  • 2 kudos

UPS Express Mini Box not available in Shipstation

So we have been using the UPS Express Mini Box (8 x 6 x 3") for at least 6 months now. It turns out to be a really convenient size for small parts that need to be shipped by air/international and is often less expensive than the UPS Express Small Box...

Cthermo by Occasional Contributor
  • 1546 Views
  • 1 replies
  • 0 kudos

Cubic rates?

Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?

SarahATX by Moderator
  • 6733 Views
  • 4 replies
  • 1 kudos

Shopify Checkout Shipping Rates

Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...

Scouser by First-timer
  • 1729 Views
  • 1 replies
  • 0 kudos

Cubic Pricing error or integration problem?

I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...

samosetmg by New Contributor
  • 2401 Views
  • 3 replies
  • 0 kudos

Seko White Glove

Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.

UPS - International electronic transmission

We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...

scmsteve by Contributor
  • 12884 Views
  • 6 replies
  • 5 kudos

New User - Error Message

Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...

Standalone USPS connections

USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.

steve27 by New Contributor
  • 2304 Views
  • 5 replies
  • 0 kudos

Shipstation adds 1 lb shipment

Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...

schedule pickup DHL

If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...

lmpsr49 by First-timer
  • 1465 Views
  • 1 replies
  • 0 kudos

Square space Online store - UPS optimization

Online store in squarespaceUsing UPS for ship station shipping to all 50 states from the Albany, NY area I sell a perishable product that needs to be delivered in the continental US in no more than 2 days. my square space store is automatically set u...

pieman by First-timer
  • 1291 Views
  • 1 replies
  • 0 kudos

Adding Amazon Buy Shipping Giving Me Error Message

I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipp...

RLB by First-timer
  • 1123 Views
  • 1 replies
  • 0 kudos

cant buy UPS lable.

start yesterday afternoon, I try to buy UPS label, it shows label cost, after I click the " buy and print label", nothing happens, after tried a few time, the order get marked 'shipped" but there is no label,no tracking, I have to click restore ,to u...

OZard by Occasional Contributor
  • 1568 Views
  • 1 replies
  • 0 kudos

Canada post shipping manifests

Hello Canada post has recently updated their systems. with the new "update" the shipping manifests will no longer scan at the post office. and all orders must be scanned in my hand. this is taking the employees hours of their shift just to scan in my...

Bwarman14 by New Contributor
  • 1031 Views
  • 1 replies
  • 1 kudos