Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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3PL help

Hi, we are a company in Canada with a 3PL in USA. We can't connect a USPS account because it is 2 different countries? This should be a feature, since we can add multiple locations.Please help!

GLWH by First-timer
  • 674 Views
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trying to map custom fields onto fedex label

Hi all, We're trying to print Fedex shipping labels for Zoro via Shipstation. They have certain requirements which I have no idea how to implement.For instance, how do I get Line2 = C/O Zoro onto the label? I need this to work only when working with ...

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Am unable to get ShipStation to cancel Global Post

Long story, but my shipping times have gone way up with Global Post and after they recently put the wrong label on my shipment at the California hub, I am officially done with Global Post. I was told on here that I could get Global Post turned off. E...

tony11 by Contributor
  • 3159 Views
  • 6 replies
  • 6 kudos

3rd party Accounts

I currently use a 3rd party FedEx service for my shipments in ShipStation, Periship. We keep having charges to an old FedEx account for various thing, i.e. address changes and returns. May I remove that old FedEx account from my carrier list and stil...

Thank you ShipStation

Dear ShipStation Personnel,I wanted to thank you for writing such a wonderful order management software package. It provided our company with exactly what we needed to ramp up over the past 6 months. It is an excellent tool, and you deserve congratul...

esimon by First-timer
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  • 2 replies
  • 3 kudos

additional hazmat/dangerous goods integrations

We currently use ups worldship and fedex ship manager for dangerous goods/hazmat shipping. currently shipstation only offers DG/hazmat integrations w/ DHL. the sole reason we were looking at shipstation solution was due to the integration with our ER...

Heads up using Shipsurance

We've been using Shipstation for probably 5 years now and we had to finally file a claim on a package. We used Shipsurance because it is a cheaper option, and it's integrated with Shipstation. I want to give a huge warning to anyone using them becaus...

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PSD by New Contributor
  • 2381 Views
  • 3 replies
  • 5 kudos

Sites that use Shipstation and Squarespace

Does anyone use both Shipstation and Square space together for your website? If so can you please drop your website links. I'm wanting to see what it looks like from a customers point of view while shopping.

Shaheera by New Contributor
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Unable to add Fund to the account

Hello,I have been trying to add more fund on the Ship Station Canada account but it does not allow me to add the fund even though the source fund is available.The above error message appeared. Trying to find customer support for shipstation Canada to...

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Very low compensation for package loss.

Hello community,I have filed my first claim with Shipstation for package loss and found out that the maximum insurance coverage for the package is only 50€(!). The shipping service is DPD.Since I was promised in January that all packages are insured ...

Neusius by New Contributor
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Cannot Purchase UPS Labels

Not able to purchase UPS labels for over 24hrs now, this is greatly affecting my business shipping timeframe with my customers as most of my customers request their packages be shipped with UPS. When is this expected to be resolved?

Shatoya by New Contributor
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Resolved! Beware of large UPS shipments

I set up a 37 box shipment using the ShipStation UPS integration (which goes through Stamps.com). $833. For some reason UPS billed an adjustment for a second box on the same package sending my stamps.com balance way negative. It’s been 3-4 days and i...

Sendinf back data via API

We submit shipments and tracking using an API we created. We are sending "FedEx" as the carrier, but ShipStation is listing it as "other"Is the carrier case sensitive?

Shipstation By UPS Account Locked out 30 Minutes

Every time I try and print a label through my account for UPS it says my account is locked, AFTER taking my money for stamps.com. Checked all FAQ's and even did the live chat. The live chat was extremely unhelpful as they pawned me off onto stamps.co...

Resolved! Amazon Buy Shipping Error

We installed the Amazon Buy Shipping carrier option today, but we're getting an error. Where do we accept the terms and conditions? When selecting Amazon's UPS shipping option, we can't get a rate. Instead, it shows:"The Amazon Terms and Conditions w...

john16 by Contributor
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Shipstation API Quantities with Decimals

Hello all, in our industry of print, promo, and apparel we regularly pick/pack/ship paper products that have a decimal point in the quantity field. Example, 2.5M is 2,500 and must appear as 2.5M for our clients. The ShipStation API currently doesn't ...

ADI4049 by First-timer
  • 575 Views
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BigCommerce Update in March 2023 Equals BigProblems!

Two out of three of our BigCommerce selling channels (one selling channel for each website we manage) received some kind of store connection update. The end result was that two new selling channels popped up without any of our automations, packing sl...

JAK by New Contributor
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Please add Evri parcelshop integration

We are currently unable to use the parcelshop/locker options offered by Evri for UK domestic parcels as shipstation cannot pass the Shop/locker ID to Evri in pre-advice. Please consider adding this function.

admin53 by First-timer
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Prices for shipping companies not linked

Hi,It would be great to customize shipping prices for companies not sharing the real shipping prices. GLS is registered but has no prices based on weight and size. With a table created by the account manager, mixing packages informations and destinat...

PJITD by New Contributor
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GLS Manifest

Hello,Some important informations are not printed on the GLS labels (at least in France) : - contact name - references- company nameIs it planned for the next upgrade ? I reached GLS Support team and they told me to see with ShipStation dev team.Than...

PJITD by New Contributor
  • 947 Views
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  • 0 kudos