Walmart Buy Shipping
if you go thru walmart buyshipping program, you will have the same production as amazon buy shipping. If a customer report did not receive package, you are protected from charge back.
Forum Posts
GetRate on ShipStation UPS different from API vs Website on UPS ground
I used GetRate from the API to get rate from ShipStation UPSCarrier code: ups_walletedUnder ups ground packageGot 10 dollars from api, but only 7.19 on the website. I’m not sure what is the difference. I check everything anyone have the same problem?...
FedEx One Rate Ground to Canada Not Supported
We are enabled through FedEx to use their new FedEx® International Ground One Rate for simple and affordable shipping from the US to Canada but ShipStation does not support it. Is this on a priority to-do list?
Multi-package shipment for Fedex International Connect Plus
I'm a shipper in the U.S. looking to use Fedex International Connect Plus to send three packages to the United Kingdom. I can't currently ship more than one package with this service option on ShipStation's UI, but multi package shipments are permitt...
3PL help
Hi, we are a company in Canada with a 3PL in USA. We can't connect a USPS account because it is 2 different countries? This should be a feature, since we can add multiple locations.Please help!
FROM AUSTRALIA: Why the Additional Charge for an Unavailable MAJOR Carrier Service?
Undeniably, Australia Post holds a monopoly in Australia. It's quite perplexing why we are being charged more for a service of lower quality. No other carrier come close in term of delivery reach, reliability and prices.It would make sense if you est...
trying to map custom fields onto fedex label
Hi all, We're trying to print Fedex shipping labels for Zoro via Shipstation. They have certain requirements which I have no idea how to implement.For instance, how do I get Line2 = C/O Zoro onto the label? I need this to work only when working with ...
Am unable to get ShipStation to cancel Global Post
Long story, but my shipping times have gone way up with Global Post and after they recently put the wrong label on my shipment at the California hub, I am officially done with Global Post. I was told on here that I could get Global Post turned off. E...
3rd party Accounts
I currently use a 3rd party FedEx service for my shipments in ShipStation, Periship. We keep having charges to an old FedEx account for various thing, i.e. address changes and returns. May I remove that old FedEx account from my carrier list and stil...
Price Increases $30 month to use Fedex Lol
big mistake by shipstation, lots of cancelations coming
Thank you ShipStation
Dear ShipStation Personnel,I wanted to thank you for writing such a wonderful order management software package. It provided our company with exactly what we needed to ramp up over the past 6 months. It is an excellent tool, and you deserve congratul...
additional hazmat/dangerous goods integrations
We currently use ups worldship and fedex ship manager for dangerous goods/hazmat shipping. currently shipstation only offers DG/hazmat integrations w/ DHL. the sole reason we were looking at shipstation solution was due to the integration with our ER...
Heads up using Shipsurance
We've been using Shipstation for probably 5 years now and we had to finally file a claim on a package. We used Shipsurance because it is a cheaper option, and it's integrated with Shipstation. I want to give a huge warning to anyone using them becaus...
is there a way to view my ups account number in shipstation.com
is there a way to view my ups account number in shipstation.com?UPS is claiming that when created a label a month ago it was created using an ups account number that is not mine.
Resolved! American Express Card Not Receiving x3 points on shipping
Shipstation recently changed how postage is getting billed on credit cards. For us American Express users we received x3 points on all shipping and postage charges but not anymore. Since shipstation no longer bills postage through stamps.com and now ...
Sites that use Shipstation and Squarespace
Does anyone use both Shipstation and Square space together for your website? If so can you please drop your website links. I'm wanting to see what it looks like from a customers point of view while shopping.
Unable to add Fund to the account
Hello,I have been trying to add more fund on the Ship Station Canada account but it does not allow me to add the fund even though the source fund is available.The above error message appeared. Trying to find customer support for shipstation Canada to...
Very low compensation for package loss.
Hello community,I have filed my first claim with Shipstation for package loss and found out that the maximum insurance coverage for the package is only 50€(!). The shipping service is DPD.Since I was promised in January that all packages are insured ...
Cannot Purchase UPS Labels
Not able to purchase UPS labels for over 24hrs now, this is greatly affecting my business shipping timeframe with my customers as most of my customers request their packages be shipped with UPS. When is this expected to be resolved?
Resolved! Beware of large UPS shipments
I set up a 37 box shipment using the ShipStation UPS integration (which goes through Stamps.com). $833. For some reason UPS billed an adjustment for a second box on the same package sending my stamps.com balance way negative. It’s been 3-4 days and i...
Sendinf back data via API
We submit shipments and tracking using an API we created. We are sending "FedEx" as the carrier, but ShipStation is listing it as "other"Is the carrier case sensitive?
Shipstation By UPS Account Locked out 30 Minutes
Every time I try and print a label through my account for UPS it says my account is locked, AFTER taking my money for stamps.com. Checked all FAQ's and even did the live chat. The live chat was extremely unhelpful as they pawned me off onto stamps.co...
Resolved! Amazon Buy Shipping Error
We installed the Amazon Buy Shipping carrier option today, but we're getting an error. Where do we accept the terms and conditions? When selecting Amazon's UPS shipping option, we can't get a rate. Instead, it shows:"The Amazon Terms and Conditions w...
Shipstation API Quantities with Decimals
Hello all, in our industry of print, promo, and apparel we regularly pick/pack/ship paper products that have a decimal point in the quantity field. Example, 2.5M is 2,500 and must appear as 2.5M for our clients. The ShipStation API currently doesn't ...
ExceptionMessage":"Object reference not set to an instance of an object.
Hi Team,I am using the Shipment CreateLabel API in php, but I am getting the following error {"Message":"An error has occurred.","ExceptionMessage":"Object reference not set to an instance of an object.","ExceptionType":"System.NullReferenceException...
BigCommerce Update in March 2023 Equals BigProblems!
Two out of three of our BigCommerce selling channels (one selling channel for each website we manage) received some kind of store connection update. The end result was that two new selling channels popped up without any of our automations, packing sl...
Please add Evri parcelshop integration
We are currently unable to use the parcelshop/locker options offered by Evri for UK domestic parcels as shipstation cannot pass the Shop/locker ID to Evri in pre-advice. Please consider adding this function.
Received 400 error in Dev Console when attempting to import orders from a csv
I'm trying to import orders from a csv from squarespace. When I attempt to upload, I get an error message that just says "error". Super unhelpful in determining what is wrong with the csv.When I press the button to upload my file, a 400 status code i...
Use a third party's FedEx account for a shipment
Original post by user Andy Lafler I have a fedex account with Shipstation but my customer wants me to use his account number to ship some items. i don't see where I can enter a different fedex account number
