Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Forum Posts

UPS EDI Support

Good morning, We have finished setting up our own UPS account and integrating our negotiated rates. We did all of this to enable EDI support with UPS to make customs processing easier. Could someone please point me in the right direction for how to e...

FedEx FIMS Mailview Integration

This has been a topic of discussion for the past 7 years without any effort on Shipstation's end to add this feature. It comes highly requested (http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/6736736-trackable-fedex-fims-mailv...

EcomFix by First-timer
  • 1066 Views
  • 1 replies
  • 1 kudos

Canpar Integration stopped working as of march 22nd 2021

We have Canpar integration broken today afternoon. Canpar technical support checked on their end and confirm that their API service operating normal. So it goes to ShipStation support. Any new shipment does not show shipping rate for any Canpar servi...

APZ by First-timer
  • 961 Views
  • 1 replies
  • 0 kudos

Residential vs Business address

When my orders sync with Shipstation they are marked as either residential or business. Many residential addresses show as business addresses. How do I change this to residential?Thanks

Carriers through ShipStation

I am having an issue with UPS that was set up through ShipStation. when I try to get rates for UPS I have two different rates. When I go and try to print a label from the account set up through ship station at my trial I get an error. When I try to f...

JMA by First-timer
  • 1085 Views
  • 1 replies
  • 0 kudos

"wait operation timed out" error

I have the worst time with SS now. I actually upgraded my laptop because the OS couldn't run the newest version of the website. Well, I still can't run the new software apparently and it's really pissing me off. Latest error "wait operation timed out...

Maximum Weight Error Carrier Code 1015 - DPD

Hi There - has anybody been recieving Maximum Weight Errors when trying to generate DPD labels through API? We have been recieving these and have an open ticket for weeks that shows no signs of solving. About 40-50% of all our labels return this thro...

Luke by New Contributor
  • 730 Views
  • 0 replies
  • 0 kudos

How set "hold for pickup" on a shipment

According to https://help.shipstation.ca/hc/en-ca/articles/360025443131-Purolator "Hold for Pickup" is a supported additional feature in ShipStation for Purolator shipments, but I have not been able to figure out how to do it. This is something we co...

artooro by New Contributor
  • 1172 Views
  • 1 replies
  • 0 kudos

Shipping Presets - Missing shipping service

Has anyone had the issue where a shipping carrier disappears from the option drop down list in when creating or viewing shipping preset groups?We use Endicia , however now when we try and edit shipping presets or add another preset group Endicia has ...

ATC by New Contributor
  • 1069 Views
  • 1 replies
  • 0 kudos

end of day forms

New to shipstaionCan anyone answer a question i have about end of day forms. I use Royal Mail here in the uk, my question is if i buy the postage/ dispatch the item on a sunday, will the items that sunday be moved into the end of day form for the Mon...

Kdcards by First-timer
  • 2044 Views
  • 3 replies
  • 0 kudos

Arrange FedEx Pickups

Original post by user Jeremy Earls Hey All, I have FedEx integrated into my ShipStation and one of my Ship From locations doesn't have a regular FedEx pickup. Am I just totally missing it or is there no way within ShipStation to setup a pickup? Does ...

SarahATX by Moderator
  • 1474 Views
  • 2 replies
  • 2 kudos

Allowing non-supported carriers tracking details

Original post by user Joe Cooper We're doing an integration for a warehouse management system used by a few of our clients which are fulfilment centres. We opted to use ShipStation as it supports a wide amount of platforms so their customers can easi...

SarahATX by Moderator
  • 676 Views
  • 0 replies
  • 1 kudos

Royal Mail Intergration update 17/09/2020

Original post by user A R Watts Has anyone else experienced problems with the latest Royal Mail integration update, we have had issues with service upgrades and the use of certain services. Signed For, Saturday Delivery and Next-day delivery.

SarahATX by Moderator
  • 713 Views
  • 0 replies
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Digital Customs Docs - specific countries only

Original post by user Scott Hunter After a recent parcel had a misadventure to Spain and back, I thought I'd make a suggestion here. Said parcel was meant to be heading for Brazil using DHL Worldwide Express (UK based account) and we have PLT active ...

SarahATX by Moderator
  • 1009 Views
  • 1 replies
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UPS Canada Integration next to impossible!

Original post from user Peter Peng Anyone have success with UPS integration? It's really frustrating because they ask for your account # and also multiple numbers from an invoice Control ID Invoice Date Invoice Number Invoice Amount There is a trial ...

SarahATX by Moderator
  • 1251 Views
  • 2 replies
  • 0 kudos

GlobalPost International - Shipping up to 70lbs?

Original post from user Ginger Kaiser GlobalPost is available in my Shipstation Account. When the package weighs more than 4 lbs the following message is received: Selected service is not compatible with other settings (package type, weight, size) Gl...

SarahATX by Moderator
  • 1005 Views
  • 1 replies
  • 0 kudos

USPS Claim Auto-fill

Original post by user David Durham It would be a great idea to implement a way to file a USPS claim with 1 click. All customer information and item information instantly transfers. BOOOM! Get Ship "claims" Done! This would be especially helpful consi...

SarahATX by Moderator
  • 1205 Views
  • 1 replies
  • 1 kudos