Hello, Is it possible to add a 3rd party shipping account (specifically FedEx) to ShipStation? I have the requirement for one of my drop ship accounts to use their FedEx account and I can't seem to figure out how to do it via ShipStation. Any assista...
I am seeing if it is a good option for me to acquire Shipstation, so I am checking the UPS fees. The thing is that I haven't been able to integrate my UPS account with Shipstation. Could someone give me the fee for this packages please?37.4 in, 37.4 ...
When I send my Walmart fullfillment orders to FBA(US),why it shows 'The field PerUnitDeclaredValue has a value of USD, was expecting CAD'?But my sales on Walmart are all USD,and there is no button to change the currency on Shipstation.
Didn't change anything and started receiving this error this morning. This was working find last week and years prior.
I need a to know the total costs for all shipping and carrier costs for a certain time period for example the last 30 days. I noticed when I run the Shipping Costs report it doesn't include any of the FBA multichannel fulfillment fees. None of the ot...
Greetings! I 'm new to shipstaion, its very interesting, i sell my products online and i am looking for a cheaper rates to ship. My customers are complaining about the cost of shipment, i ship internationally and i need help getting a better rates fo...
Hi We need to set up about 20 carrier accounts and it is not going well - 4 are set up and working well.. It is not easy to get the invoice info from the big box retailers - we need their inv no, amount , postal code/zip on invoice, etc. and get toss...
Our last two UPS shipments to Canada have been returned to us the following day with notice from UPS stating that "sender requested return". We have shipped to Canada through UPS and Shipstation about half a dozen times prior to this without incident...
We are working on a custom software solution which will integrate directly with 3dCart and ShipStation allowing you to monitor all of the packages you have in the mail stream from one powerful dashboard. Our goal is to create an easy to use yet robus...
How to fix API error (products/productId)?{ "Message": "The request is invalid.", "ModelState": { "id": [ "The value 'productId' is not valid for Int32." ] }}Body{ "aliases": null, "productId": 1310726, "sku": "19", "name": "fffffff", "price": 1, "de...
I've reported this to support via a Zendesk ticket, but that doesn't seem to be going anywhere. So, thought I'd see if anyone else was encountering this issue. It seems that the USPS Pickups page has changed. I'm not sure exactly when that happened -...
Is there anyway to have messages automatically sent to my customers if their order sits for more than 7 days?
How do I set up postage for a number 0 bubble mailer that weighs 4 OZ? Is it considered a package, letter or what?When I try to enter the information it show $ 7.38 for postage.
I set up a 37 box shipment using the ShipStation UPS integration (which goes through Stamps.com). $833. For some reason UPS billed an adjustment for a second box on the same package sending my stamps.com balance way negative. It’s been 3-4 days and i...
Hello, Recently we noticed that we cant generate Amazon shipping labels and gettin always the same error :No eligible service offerings received. You may be after the cutoff time for collection. Try moving the ship date to the following business day....
We are an online store using Etsy and Shopify. We ship via Parcelforce (Mainly) with some exceptions depending on postcode We are interested in having a custom label/pickslip written to pull all the information that we need including the shipping lab...
Is it possible to create labels using the FedeEx Cross Border service?
tl;dr: Need to make customs value = $0 on ShipStation to qualify for the cheap UPS Letter Rate. My company ships UPS Letter Envelopes to many international clients. The rate for a UPS envelope is significantly less than just using a same sized envelo...
Hello, does anyone know how I can add the sender and receiver’s telephone number to the Parcelforce label?many thanks
Hello, I noticed ShipStation moved the USPS Pickup page to under Carrier Pickups, however it's the same as any other carrier pickup and unfortunately, that's not how USPS pickups work. It has to be scheduled during normal mail delivery to be a free p...
Whenever I need to ship an Amazon package that qualifies for cubic rate, Amazon's cubic rate price is ALWAYS lower than the cubic rate offer via Stamps. Can other users report if that is true for them, also?
IssueWhen creating a Stamps.com Carrier Pickup from within ShipStation, the user is receiving an error similar to the following:Error 'Location Notes' must not be empty. (Validation). (400, 57441e61-5ba2-4125-ba78-e46c0839ad61)
Hi, Been using shipstation for several years. Suddenly, UPS isn't showing in my list of carrier options even though it's setup in my list of carriers. I've disconnected and reconnected a few times hoping that would solve the issue. That didn't work. ...
I like to know how to remove USPS for ShipStation
Every time I submit payment, it says "An unexpected error occurred. Sorry but an unexpected error occurred." and does not allow my to purchase credits, so I have been forced to use more expensive carrier insurance. Is anyone else having this issue? I...
I noticed that I have to use account of stamps.com to connect SS with USPS. But we are offered discount rates when using our USPS account to ship, just like Fedex. How can I apply my discount rate from USPS to Stamps account? Thank you!
Hello,I am having issues getting our account from a retailer to sync up with ShipStation.Has anyone else seen this issue or found a solution?
How can i will get rate UPS SurePost services for one a specific order, width API ?
We're currently migrating from Purolator's in-house platform to ShipStation.Currently, when we create a label, we input our reference # in Purolator system (our internal shipping slip #). Two neat features result from there:The reference number appea...
So we received an email a few days ago that UPS rates were going to receive a LARGER DISCOUNT starting today. NOTHING about a rate increase.... From everything I search online UPS did NOT raise standard ground rates in the US recently (since the begi...
