Carrier Integrations
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GLS Manifest

Hello,Some important informations are not printed on the GLS labels (at least in France) : - contact name - references- company nameIs it planned for the next upgrade ? I reached GLS Support team and they told me to see with ShipStation dev team.Than...

PJITD by New Contributor
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Amazon Buy Shipping - Not all services availible on SS

Anyone any ideas or experience when using Amazon Buy shippingNot all the services that appear on Amazon Seller Central are available for us on Shipstation, with many ones we would like to use not available to us.We have tried deleting the carrier lin...

andy1 by Occasional Contributor
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Unable to Connect (Prestashop 1.7.8.8)

Can anyone help with this error?Connection Test Failed!Invalid XML. Error: ''doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3.' We received: ' Spent days on this so far!

DanDare2 by Occasional Contributor
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Amazon Buy Shipping - Cost per label Removed

Has anyone else spotted the Amazon buy shipping intergration page was updated on 31st Jan, and has removed the reference to the 25p or $0.30 per label surcharge, its also not on when adding the API.Have opened a case, but i stumped the people at othe...

andy1 by Occasional Contributor
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Resolved! NEW SHIPSTATION FEES FOR AMAZON BUY SHIPPING?!?

Just received this notification today. We pay enough already to Shipstation... If Amazon is the true source of the fee, I'd love to get those details from Shipstation... and I'll retract... otherwise this is just greed on the part of ShipStation.

Screen Shot 2022-08-19 at 12.54.37 PM.png Screen Shot 2022-08-19 at 12.54.37 PM.png
john16 by Contributor
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Packing Slips for Amazon Sales

Hi, We are a new-ish Shipstation user but a long standing Amazon Seller. We have moved most of our shipping to shipstation. We still print our packing slips on Amazon as this is what we have always done in the past however there is a benefit to us fo...

DnG by New Contributor
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QR Code for Shipping Customers

It would be a huge benefit for us to be able to send our Rerouted Customers a QR code for shipping USPS or UPS instead of having them print their labels. Since Amazon already does this- more and more customers are starting to wonder why we don't. We ...

lodie by New Contributor
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FedEx OneRate Returns

So Shipstation makes it quite clear that FedEx One Rate can't be used for returns. This is a real pity. I don't understand why it cannot just create a return label with the send to and recipient swapped. Has anyone found another way to make this work...

RTMartin by Contributor
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How can I set up UPS daily pick up?

I pay around $13/week for Fedex daily pick up.I wonder how can I do that with UPS(shipstation). Before I asked to ShipStation tech support, and it looked like they don't know well about it. Thank uyou.

cs by First-timer
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ShipBob Integration

When will the ShipBob integration be ready?When you click on "connect" in ShipStation it says it is currently being updated but there is no other information.

SeanC by First-timer
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2023 Postal Calendar

Shipstation online still has the 2022 postal calendar listed, but nothing yet for 2023. Since shipstation Shipped Items report only functions on shipping days for those particular carrier, I need a current calendar. As an example, it was MLK Jr. day ...

bhaynie by First-timer
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FedEx 3rd party shipping and reference fields

When shipping via Fedex ship manager, there is a way to add reference/PO info to the shipping label, looks like this:Is there a way to add the reference info to a shipment created in shipstation instead (we would prefer to do these in shipstation but...

FedEx_Ship_Manager_-_Create_a_Shipment.jpg
mlwylam by New Contributor
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UPS Express Mini Box not available in Shipstation

So we have been using the UPS Express Mini Box (8 x 6 x 3") for at least 6 months now. It turns out to be a really convenient size for small parts that need to be shipped by air/international and is often less expensive than the UPS Express Small Box...

Cthermo by Occasional Contributor
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Cubic rates?

Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?

SarahATX by Moderator
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  • 4 replies
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Shopify Checkout Shipping Rates

Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...

Scouser by First-timer
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Cubic Pricing error or integration problem?

I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...

samosetmg by New Contributor
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Seko White Glove

Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.

UPS - International electronic transmission

We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...

scmsteve by Contributor
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New User - Error Message

Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...

Standalone USPS connections

USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.

steve27 by New Contributor
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Shipstation adds 1 lb shipment

Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...

schedule pickup DHL

If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...

lmpsr49 by First-timer
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