Carrier Integrations
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Add Spee-Dee Integration

Please add Spee-Dee Delivery as a shipping integration. It would be so convenient to ship all our orders out of one program (a lot of our orders ship to the midwest, so it's significantly cheaper to use Spee-Dee vs. other popular carriers).

Add UPS Express Mini Box to presets

I don't know which section for this.For three weeks I've asked for UPS Express Mini boxes to be added to the predefined list so they are billed appropriately by the carriers, but I was told that it actually has to be posted here. Please add UPS Expre...

Matt by New Contributor
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Hidden Global Post adjustments are scammy

So I just received a new hidden Global Post adjustment.I shipped an item to NZ from USA and was quoted $36.85 for 1lbs 9oz (rounded up to the nearest ounce).A few days later I was notified of a new charge from stamps.com to bring my balance back abov...

Error when adding UPS Account

Help!I am receiving the following message when trying to add our UPS accounts: "OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT" How do I solve this problem? I have tried both of our UPS accounts and neither one can be added. Any help would be a...

Global Post Standard 20 Line Item Limit

When purchasing postage for orders using Global Post Standard, we are limited to 20 or fewer line items. Anything over that number gets an Error Message (see attached). This seems like an arbitrary number as we can switch to USPS Priority Mail Intern...

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Ability to change ref no# on DHL Shipping label

We currently create shipping labels through your open API for DHL Express. However, it is not possible to change the ref no# on this label through your API integration even though DHL offer this as a feature in their API connection. So, I kindly requ...

SimonN by New Contributor
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Printify and Shopify Carrier Plans

Hi,New to ShipStation. Just wondering how this works where I use Printify and Shopify. Why when I am setting up ShipStation does it ask me to set up Canada Post and UPS accounts when I already have them for "Free" in the Shopify plan. Does setting th...

Beware of Global Post adjustments.

Suddenly I'm getting "adjustments" which are indisputable with Global Post.If they adjust it, they stand firm they are correct! I have been using the same packaging, same weight for years. And now they are randomly adjusting weights. At least with US...

mbrower01 by Occasional Contributor
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Royal mail label CN22/23 format integration

Royal mail have a new CN22/CN23 label integration which places the address and customs on one label. We'd love to make this a priority for shipstation integrate into their label options. We are currently having to print 3 sheets of paper (8.5x11") fo...

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Motaclan by New Contributor
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Globalpost international fees

I'm wondering how GlobalPost fees to ship to Canada compare to the fees UPS charges to ship to Canada.I occasionally ship from US to Canada using my own UPS account. In addition to Duties and GST, there are also:• Entry Prep Fee• Brokerage Fee• Disbu...

MCogswell by New Contributor
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50% increase in price in 30 days?

So, let me get this straight, since my company is performing well enough to start negotiating rates directly with carriers such as UPS and DHL to achieve better rates than what ShipStation by default provides, I am now going to be penalized for this ...

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service10 by Contributor
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  • 5 replies
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DHL Economy

Hello,Do you know if DHL Economy will be available for France ?I saw that it was available in Germany and I don't understand why only express is linked in France... ?Thanks a lot, Pierre

PJITD by New Contributor
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Adding customer shipment providers - MUST HAVE

We use a shipping provider that is approved by Amazon and also able to be selected in Amazon, but Shipstation doesnt give me the option to send their tracking information. Amazon is very strict when it comes to shipping information, and I need to be ...

AlexLeahy by New Contributor
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Resolved! When will Amazon Shipping Service integration work again?

When will Amazon Shipping Service integration work again? I'm not talking about the Amazon Buy Shipping API, but the actual Amazon Shipping service which was online from 2019-2020 then they took it offline and are now bringing it back. They said they...

goparts by New Contributor
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FedEx SmartPost

I use our FedEx account, along with the UPS and USPS. I can see the regular residential, commercial and express rates in the Rate Browser, but if I want to check SmartPost, it's not there. I can only see the rates for it if I go back to the rate calc...

aschreck by Occasional Contributor
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