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International Customs- Request Entity Too Large

campersand
New Contributor

Our team ships large international orders on a regular basis. When ShipStation generates the commercial invoice there is a maximum of 100 line items (customs declarations). Many orders we ship are over 100 line items, when this happens there is an error on our screen "request entity too large". Labels cannot be created for the shipment until the error is resolved. This 100 line item limit creates an issue for our team and we haven't been provided with a helpful solution or work around. Our team has to remove all line items and consolidate them by hand then manually enter the description, quantity, item value and country of origin for each line item. Is there anything that can be done to create a more efficient workflow?

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