β08-08-2022 03:43 AM
Is there a way to designate something like "Company Truck" or "Local Delivery" as a carrier option when choosing a carrier?
We deliver quite a number of orders ourselves and, while I know I can mark the item(s) as delivered, there is no tracking for it under the "Shipments" section if it's a delivery made by our employee.
β08-08-2022 08:50 AM
Hey there @sales223,
Currently our option for this type of carrier selection would be "Other". You can then use the tracking blank to signify that carrier type. EX:"Local delivery - 123456".
I hope this helps! π
β09-12-2022 10:18 AM
How do you select "Other" as the carrier? I do not see that option anywhere!
β09-15-2022 10:46 AM
Howdy @Craig,
You can select "Other" as the carrier when in the "Marked as shipped" modal. The carrier drop down menu should allow you to scroll to "Other"!
Here is a quick screenshot so you can see where to find this.
I hope this helps! π
β08-08-2022 12:09 PM
Right, we do use the "Other" for local deliveries, however when used it does not show up in the Shipments tab...I need to search for it. Thoughts?
β08-08-2022 02:03 PM
That is correct!
Those "marked as shipped" orders would be in the "fulfillments" section of the shipments tab, or alternatively, in the shipped section of the orders tab.
I hope this helps! π