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Option to select a custom carrier?

sales223
New Contributor

Is there a way to designate something like "Company Truck" or "Local Delivery" as a carrier option when choosing a carrier?
We deliver quite a number of orders ourselves and, while I know I can mark the item(s) as delivered, there is no tracking for it under the "Shipments" section if it's a delivery made by our employee.

5 REPLIES 5

Moderator-Davis
Moderator
Moderator

Hey there @sales223

 

Currently our option for this type of carrier selection would be "Other". You can then use the tracking blank to signify that carrier type. EX:"Local delivery - 123456". 

 

I hope this helps! 🙂

From Moderator Davis, May the force be with you!

Craig
Occasional Contributor

How do you select "Other" as the carrier? I do not see that option anywhere!

Howdy @Craig

 

You can select "Other" as the carrier when in the "Marked as shipped" modal. The carrier drop down menu should allow you to scroll to "Other"! 

 

Here is a quick screenshot so you can see where to find this. 

 

I hope this helps! 🙂 

From Moderator Davis, May the force be with you!

sales223
New Contributor

Right, we do use the "Other" for local deliveries, however when used it does not show up in the Shipments tab...I need to search for it. Thoughts?

@sales223,

 

That is correct! 

 

Those "marked as shipped" orders would be in the "fulfillments" section of the shipments tab, or alternatively, in the shipped section of the orders tab. 

 

I hope this helps! 🙂 

From Moderator Davis, May the force be with you!