How to fix API error (products/productId)?{ "Message": "The request is invalid.", "ModelState": { "id": [ "The value 'productId' is not valid for Int32." ] }}Body{ "aliases": null, "productId": 1310726, "sku": "19", "name": "fffffff", "price": 1, "de...
I've reported this to support via a Zendesk ticket, but that doesn't seem to be going anywhere. So, thought I'd see if anyone else was encountering this issue. It seems that the USPS Pickups page has changed. I'm not sure exactly when that happened -...
Is there anyway to have messages automatically sent to my customers if their order sits for more than 7 days?
How do I set up postage for a number 0 bubble mailer that weighs 4 OZ? Is it considered a package, letter or what?When I try to enter the information it show $ 7.38 for postage.
Hello, Recently we noticed that we cant generate Amazon shipping labels and gettin always the same error :No eligible service offerings received. You may be after the cutoff time for collection. Try moving the ship date to the following business day....
We are an online store using Etsy and Shopify. We ship via Parcelforce (Mainly) with some exceptions depending on postcode We are interested in having a custom label/pickslip written to pull all the information that we need including the shipping lab...
Is it possible to create labels using the FedeEx Cross Border service?
tl;dr: Need to make customs value = $0 on ShipStation to qualify for the cheap UPS Letter Rate. My company ships UPS Letter Envelopes to many international clients. The rate for a UPS envelope is significantly less than just using a same sized envelo...
Hello, does anyone know how I can add the sender and receiver’s telephone number to the Parcelforce label?many thanks
Hello, I noticed ShipStation moved the USPS Pickup page to under Carrier Pickups, however it's the same as any other carrier pickup and unfortunately, that's not how USPS pickups work. It has to be scheduled during normal mail delivery to be a free p...
Whenever I need to ship an Amazon package that qualifies for cubic rate, Amazon's cubic rate price is ALWAYS lower than the cubic rate offer via Stamps. Can other users report if that is true for them, also?
IssueWhen creating a Stamps.com Carrier Pickup from within ShipStation, the user is receiving an error similar to the following:Error 'Location Notes' must not be empty. (Validation). (400, 57441e61-5ba2-4125-ba78-e46c0839ad61)
Hi, Been using shipstation for several years. Suddenly, UPS isn't showing in my list of carrier options even though it's setup in my list of carriers. I've disconnected and reconnected a few times hoping that would solve the issue. That didn't work. ...
I like to know how to remove USPS for ShipStation
Every time I submit payment, it says "An unexpected error occurred. Sorry but an unexpected error occurred." and does not allow my to purchase credits, so I have been forced to use more expensive carrier insurance. Is anyone else having this issue? I...
I noticed that I have to use account of stamps.com to connect SS with USPS. But we are offered discount rates when using our USPS account to ship, just like Fedex. How can I apply my discount rate from USPS to Stamps account? Thank you!
Hello,I am having issues getting our account from a retailer to sync up with ShipStation.Has anyone else seen this issue or found a solution?
How can i will get rate UPS SurePost services for one a specific order, width API ?
We're currently migrating from Purolator's in-house platform to ShipStation.Currently, when we create a label, we input our reference # in Purolator system (our internal shipping slip #). Two neat features result from there:The reference number appea...
So we received an email a few days ago that UPS rates were going to receive a LARGER DISCOUNT starting today. NOTHING about a rate increase.... From everything I search online UPS did NOT raise standard ground rates in the US recently (since the begi...
Good morning, We have finished setting up our own UPS account and integrating our negotiated rates. We did all of this to enable EDI support with UPS to make customs processing easier. Could someone please point me in the right direction for how to e...
This has been a topic of discussion for the past 7 years without any effort on Shipstation's end to add this feature. It comes highly requested (http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/6736736-trackable-fedex-fims-mailv...
We ship almost all of our shipments with FedEx International services, which does not support Auto-tracking. In the past, we shipped on the FedEx.com website in which we could check of email notifications for any or all of the following: "Shipped", "...
We have Canpar integration broken today afternoon. Canpar technical support checked on their end and confirm that their API service operating normal. So it goes to ShipStation support. Any new shipment does not show shipping rate for any Canpar servi...
When my orders sync with Shipstation they are marked as either residential or business. Many residential addresses show as business addresses. How do I change this to residential?Thanks
I am having an issue with UPS that was set up through ShipStation. when I try to get rates for UPS I have two different rates. When I go and try to print a label from the account set up through ship station at my trial I get an error. When I try to f...
I have the worst time with SS now. I actually upgraded my laptop because the OS couldn't run the newest version of the website. Well, I still can't run the new software apparently and it's really pissing me off. Latest error "wait operation timed out...
Hi There - has anybody been recieving Maximum Weight Errors when trying to generate DPD labels through API? We have been recieving these and have an open ticket for weeks that shows no signs of solving. About 40-50% of all our labels return this thro...
According to https://help.shipstation.ca/hc/en-ca/articles/360025443131-Purolator "Hold for Pickup" is a supported additional feature in ShipStation for Purolator shipments, but I have not been able to figure out how to do it. This is something we co...
I am confused, I linked my Fedex account and have bought about 30 labels a week ago. Nothing appears in my Fedex account and I have no idea how or when I am supposed to pay for them?
