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Shipping Presets - Missing shipping service

Has anyone had the issue where a shipping carrier disappears from the option drop down list in when creating or viewing shipping preset groups?We use Endicia , however now when we try and edit shipping presets or add another preset group Endicia has ...

ATC by • New Contributor
  • 1315 Views
  • 1 replies
  • 0 kudos

end of day forms

New to shipstaionCan anyone answer a question i have about end of day forms. I use Royal Mail here in the uk, my question is if i buy the postage/ dispatch the item on a sunday, will the items that sunday be moved into the end of day form for the Mon...

Kdcards by • First-timer
  • 2332 Views
  • 3 replies
  • 0 kudos

Arrange FedEx Pickups

Original post by user Jeremy Earls Hey All, I have FedEx integrated into my ShipStation and one of my Ship From locations doesn't have a regular FedEx pickup. Am I just totally missing it or is there no way within ShipStation to setup a pickup? Does ...

SarahATX by • Moderator
  • 1621 Views
  • 2 replies
  • 2 kudos

Allowing non-supported carriers tracking details

Original post by user Joe Cooper We're doing an integration for a warehouse management system used by a few of our clients which are fulfilment centres. We opted to use ShipStation as it supports a wide amount of platforms so their customers can easi...

SarahATX by • Moderator
  • 847 Views
  • 0 replies
  • 1 kudos

Royal Mail Intergration update 17/09/2020

Original post by user A R Watts Has anyone else experienced problems with the latest Royal Mail integration update, we have had issues with service upgrades and the use of certain services. Signed For, Saturday Delivery and Next-day delivery.

SarahATX by • Moderator
  • 832 Views
  • 0 replies
  • 0 kudos

Digital Customs Docs - specific countries only

Original post by user Scott Hunter After a recent parcel had a misadventure to Spain and back, I thought I'd make a suggestion here. Said parcel was meant to be heading for Brazil using DHL Worldwide Express (UK based account) and we have PLT active ...

SarahATX by • Moderator
  • 1223 Views
  • 1 replies
  • 0 kudos

UPS Canada Integration next to impossible!

Original post from user Peter Peng Anyone have success with UPS integration? It's really frustrating because they ask for your account # and also multiple numbers from an invoice Control ID Invoice Date Invoice Number Invoice Amount There is a trial ...

SarahATX by • Moderator
  • 1508 Views
  • 2 replies
  • 0 kudos

GlobalPost International - Shipping up to 70lbs?

Original post from user Ginger Kaiser GlobalPost is available in my Shipstation Account. When the package weighs more than 4 lbs the following message is received: Selected service is not compatible with other settings (package type, weight, size) Gl...

SarahATX by • Moderator
  • 1118 Views
  • 1 replies
  • 0 kudos

USPS Claim Auto-fill

Original post by user David Durham It would be a great idea to implement a way to file a USPS claim with 1 click. All customer information and item information instantly transfers. BOOOM! Get Ship "claims" Done! This would be especially helpful consi...

SarahATX by • Moderator
  • 1445 Views
  • 1 replies
  • 1 kudos
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