Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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How to fix request body?

How to fix API error (products/productId)?{ "Message": "The request is invalid.", "ModelState": { "id": [ "The value 'productId' is not valid for Int32." ] }}Body{ "aliases": null, "productId": 1310726, "sku": "19", "name": "fffffff", "price": 1, "de...

USPS Pickups page not calculating total weight

I've reported this to support via a Zendesk ticket, but that doesn't seem to be going anywhere. So, thought I'd see if anyone else was encountering this issue. It seems that the USPS Pickups page has changed. I'm not sure exactly when that happened -...

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How do I set up postage for a number 0 bubble mailer that weighs 4 OZ? Is it considered a package, letter or what?When I try to enter the information it show $ 7.38 for postage.

rick by First-timer
  • 1 replies
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Amazon shipping not generate labels

Hello, Recently we noticed that we cant generate Amazon shipping labels and gettin always the same error :No eligible service offerings received. You may be after the cutoff time for collection. Try moving the ship date to the following business day....

Custom Integrated Label

We are an online store using Etsy and Shopify. We ship via Parcelforce (Mainly) with some exceptions depending on postcode We are interested in having a custom label/pickslip written to pull all the information that we need including the shipping lab...

Resolved! UPS suddenly not showing as carrier option

Hi, Been using shipstation for several years. Suddenly, UPS isn't showing in my list of carrier options even though it's setup in my list of carriers. I've disconnected and reconnected a few times hoping that would solve the issue. That didn't work. ...

MikeATX by New Contributor
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  • 1 kudos

Unable to buy ShipSurance Credit for the last week

Every time I submit payment, it says "An unexpected error occurred. Sorry but an unexpected error occurred." and does not allow my to purchase credits, so I have been forced to use more expensive carrier insurance. Is anyone else having this issue? I...

Phreaktor by New Contributor
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  • 0 kudos

Linking UPS Account

Hello,I am having issues getting our account from a retailer to sync up with ShipStation.Has anyone else seen this issue or found a solution?

Purolator integration omissions, features missing

We're currently migrating from Purolator's in-house platform to ShipStation.Currently, when we create a label, we input our reference # in Purolator system (our internal shipping slip #). Two neat features result from there:The reference number appea...

UPS cost increase?

So we received an email a few days ago that UPS rates were going to receive a LARGER DISCOUNT starting today. NOTHING about a rate increase.... From everything I search online UPS did NOT raise standard ground rates in the US recently (since the begi...

PH by First-timer
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UPS EDI Support

Good morning, We have finished setting up our own UPS account and integrating our negotiated rates. We did all of this to enable EDI support with UPS to make customs processing easier. Could someone please point me in the right direction for how to e...

FedEx FIMS Mailview Integration

This has been a topic of discussion for the past 7 years without any effort on Shipstation's end to add this feature. It comes highly requested (

EcomFix by First-timer
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  • 1 kudos

Canpar Integration stopped working as of march 22nd 2021

We have Canpar integration broken today afternoon. Canpar technical support checked on their end and confirm that their API service operating normal. So it goes to ShipStation support. Any new shipment does not show shipping rate for any Canpar servi...

APZ by Occasional Contributor
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Residential vs Business address

When my orders sync with Shipstation they are marked as either residential or business. Many residential addresses show as business addresses. How do I change this to residential?Thanks

Carriers through ShipStation

I am having an issue with UPS that was set up through ShipStation. when I try to get rates for UPS I have two different rates. When I go and try to print a label from the account set up through ship station at my trial I get an error. When I try to f...

JMA by First-timer
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"wait operation timed out" error

I have the worst time with SS now. I actually upgraded my laptop because the OS couldn't run the newest version of the website. Well, I still can't run the new software apparently and it's really pissing me off. Latest error "wait operation timed out...

Maximum Weight Error Carrier Code 1015 - DPD

Hi There - has anybody been recieving Maximum Weight Errors when trying to generate DPD labels through API? We have been recieving these and have an open ticket for weeks that shows no signs of solving. About 40-50% of all our labels return this thro...

Luke by New Contributor
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How set "hold for pickup" on a shipment

According to "Hold for Pickup" is a supported additional feature in ShipStation for Purolator shipments, but I have not been able to figure out how to do it. This is something we co...

artooro by New Contributor
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  • 0 kudos