I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation.
The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office.
I am also unable to void the shipping label,because when I click on void, nothing happens, and the label doesn't show as voided.
So as of now, I have been charged for a USPS First class shipping label that came with no barcode, so it can't be scanned at my local post office, and I can't seem to get a refund for the shipping label. Am I going to be charged for a USPS First Class shipping label that didn't come with a barcode?
I would like to have this resolved somehow. Can someone assist me?
I disputed the label charge through paypal as "product not as described". Shipstation support told me the most ridiculous answer. They told me to buy a new label. I'm sorry, this does not fix the problem with my first label.
Apologies that we were unable to get to this post sooner. I see that you were able to get assistance from the support team, and I have sent over a DM to you as well 🙂
I hope you're having a great day!