09-22-2022 09:14 AM
USPS wants us to use a standalone account, not the reseller account.
If this can't be done with Shipstation, we will have to move to different software.
09-22-2022 10:25 AM
Hey there @steve27,
You absolutely can connect your own direct USPS account! If you follow the steps found in this Knowledge Base article, you can certainly add your own Stamps account. While we offer that account to be utilized thru us, you are not required to use it.
I hope this helps! 🙂
09-22-2022 10:37 AM
USPS said Stamps.com is a reseller account. We will need to have our own USPS account.
09-22-2022 12:04 PM
Thank you for clarifying @steve27,
At this time, these types of Stamps or Endicia connections to the USPS system are what we have available.
With that in mind, i'm happy to add this conversation to our Ideas board!
09-22-2022 12:06 PM
This is the message I received from USPS
"
Your Stamps account/meter belongs to a reseller, the next step is that you reach out to Stamps and ask them to set up your account as a ‘stand-alone’ account.
Once that is set up, we will be able to upload the rates.
"
09-23-2022 07:55 AM
Good morning @steve27,
Thank you for clarifying this message from USPS. If they have not already, you should be hearing from one of our agents soon about this request 🙂