cancel
Showing results for 
Search instead for 
Did you mean: 

Shipstation incorrectly autocorrecting addresses for orders to Canada Post's Flexdelivery addresses

bc2
First-timer

Hello,

 

My business ships is located in Canada and we ship only to Canadian addresses. 

 

I have automatic address correction turned on. I'm having an issue where Shipstation would incorrectly change addresses for orders going to Canada Post's Flexdelivery address. Flexdelivery is a service offered by Canada Post where you can have mail shipped to one of their locations to pick up. They provide you with an address to use for your orders.

 

Here is more info on Flexdelivery: https://www.canadapost-postescanada.ca/cpc/en/personal/receiving/alternative-delivery/flexdelivery.p...

 

Here is an example of an address going to a Flexdelivery location:

PO BOX 99900 PT 648 745
RPO STANLEY PARK
KITCHENER ON N2A 0H1

 

Shipstation would automatically remove the "PT 648 745" part of the address. 

 

Is there anyway I can prevent Shipstation from doing this other than turning off auto correct? Are there any solutions anyone can recommend to fix this?

 

Thank you.

0 REPLIES 0