06-01-2023 06:13 AM
I have multiple UPS accounts on my ShipStation, and I have access to their negotiated rates when I select shipping from the drop-down menus within the order. However, when I open the rate browser, I can only see UPS Ground - UPS Next Day Air Early, I cannot see SurePost or Mail Innovations. I have access to them when I select the services on the order screen, but not in the rate browser. How do I get these services added to my rate browser?
Thank you,
Joshua Lyles
07-07-2023 07:03 PM
ShipStation's support for Surepost isn't so robust right now, so it's missing from a lot of the rate screens.
I recommend checking out Shipping+ at www.shippingplus.co which is an app for ShipStation that can help to automatically select the cheapest carrier for you (including surepost or mail innovations).