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Rbs1049
New Contributor
Status: Investigating

I was also told to post here via the Chat. When I click on a customer that has ordered multiple items (from an imported store), their order will show (on the sidebar):

 

Qty. 2 (XL Gray Tshirt; Dog design)

 

That might be one of the two items they ordered but it doesn't show the other item.

It makes it look like they ordered 2 identical shirts when there are actually 2 completely different sizes, colors, or designs ordered.

I have come across this on the Orders tab when trying to ship and also on the Shipments tab.

On the Shipments tab, you have to click the order number and scroll down to see the individual items. It would be helpful to see this on the Orders tab on the sidebar like you used to be able to in the old version when printing multiple orders.

1 Comment
Status changed to: Investigating