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New Contributor

In the old version, one person could select a specific packing slip template for an individual order and someone else could just hit print later. Now, the packing slip can only be selected at the time of printing. We sell on several marketplaces and have multiple packing slip templates. We need to be able to select the template at the time of order entry, not at the time of printing/shipping.

Status changed to: Investigating

Howdy there! 


I am happy to report that you can absolutely change out your packing slip templates prior to printing! 


This can be done via automation rules based on criteria of your choosing, or on the orders directly under the "Customer Communication" section of the order details window in that drop down menu. 


I hope this helps 🙂