Ship To E-mail limit

[posrgIL]

We used to be able to have four e-mails (comma separated) being copied on the tracking numbers in the Ship to Address section.

Now we can't print a label unless there are only two e-mails.  Is there any way we can have more e-mail addresses notified again?

[CaraAdmin]

Hello @posrgIL!

Thank you for your post in the community. It’s great you’re already working with our support team on this issue. Your ticket has been escalated to the appropriate team members, actively investigating the blockers you’re encountering. We truly appreciate your patience as we work towards a resolution!

Happy Shipping and Happy New Year!

-Cara