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sales517
First-timer (legacy)
Status: Under Review
In our business we have multiple forms of insurance on our shipments as we sell a lot of laptop computers and need to make sure it is safe. Within our FedEx Account we have discounted rates and special policies so we only need to apply a set amount of insurance to each package as it is cheaper to insure it for more or less than the sell price usually. The current option in Automation Rules only allows you to set the Insurance to Carrier, ShipStation Insurance or External/Other. The ability to set the amount of insurance on the shipment as well would really help us speed our shipping process and i'm sure others as well. So using a Filter to check the Order Total if it is Higher or Lower than a set price we would use Automation to adjust it to what we need. Example Sell a product at $699.99. Order Filter: Order Total is greater than or equal to $500, Order Total is less than $1000. Automation: Insure the package with Carrier. Set insurance amount to $750.
18 Comments
contact66
First-timer (legacy)
This also should include an option to REMOVE insurance since every order that come into ShipStation for us is set for the value of the order. Though being able to set it to 0 or 100 automatically would work too.
onlineorders2
First-timer
This is a similar functionality but it would be useful to be able to set the insurance based on a percentage as well. ex. orders over $200 are insured for 30% of the order total.
ecom1
First-timer (legacy)
The ability to automate the insurance amount based on the order total would be outstanding. Example 1: Insure all orders over $599.99 for 80% of the order total value. Example 2: Insure all orders over $199.99 for 50% of the order total value.
admin114
First-timer (legacy)
This please!
tiffany3
First-timer (legacy)
When using features such as Scan to Print, having to go in and change the insurance amount for every order is a pain and takes quite a bit of time. Currently the only option we have for insurance is to set up a rule that insures the package with Shipsurance, Carrier or Other. There should be an additional option that allows you to set the amount that you want to insure. This way, customers that don't want to use insurance can default all orders to have $0 insurance, or for example customers that get $100 worth of free insurance from a courier could set default insurance value to $100.
ed1
New Contributor
Would like to be able to default shipping insurance to 100$ and "carrier" would save a lot of time and eliminate extra insurance charges. Would also like to be able to have set default notifications by carrier IE"online" for all ups and delivery for USPS. We check UPS and USPS on every order and if we do not change these setting it can cost us $$ so setting defaults would be great!
info292
First-timer (legacy)
Please provide an update on this feature. "Would like to be able to default shipping insurance to 100$ and "carrier" would save a lot of time and eliminate extra insurance charges. Would also like to be able to have set default notifications by carrier IE"online" for all ups and delivery for USPS. We check UPS and USPS on every order and if we do not change these setting it can cost us $$ so setting defaults would be great!"
Status changed to: Under Review
Moderator-Davis
Moderator
Moderator