Third Party Account Number Accounts Import

[lpratte]

Is it possible to import third party account numbers?  I have the data in ShipStation's custom field 1 but automation rules do not appear to allow third party account numbers to be tied to a field.  It looks for a specific account number.  Is there another way to do this?  We perform a significant number of drop shipments and use hundreds of customer shipping accounts.

[Moderator-Davis]

Hey there @lpratte, 

Welcome to the community! We are elated you've joined us here 🙂 

Currently the automation system cannot pull from a custom field to fill in that 3rd party shipping account information. However, I absolutely see why this would be desired! 

I'll move this over to our ideas section so that other wonderful community members can vote for potential implementation in the future. 

[lpratte]

So there's no way to accomplish it?

[Moderator-Davis]

@lpratte, 

Not at this time directly thru automation rules  specifically on a per order basis. The automation available in this way currently would be thru ShipStation account saved 3rd party shipping accounts. This is a potential solution certainly, but with your comment of "hundreds of customer shipping accounts" I wasn't sure that would be a viable option. 

With that in mind, I would love to hear about any creative solutions that any community members have come up with! 

[mikeedwards]

Can't you just make the shipping account number something that can be a part of the import to begin with? I mean, it's supported in the API, as billToAccount in the Advanced Options Model. It would see trivial for you to add it to the set of importable fields. I came here to post just such an enhancement request since I have 300+ orders for a project, each with a different FedEx account number. Fortunately, I can use the API in a script, but am trying to get away from having to do that and allow/make non-technical colleagues manage this sort of thing.