Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- ShipStation Community
- Ideas
- Orders & Shipment Management
- manual override setting needed for residential/com...
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
service41
Frequent Contributor
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
10-27-2016
11:55 AM
Status:
Investigating
SS discovers the address type through verification. But if verification doesnt work (international or brand new domestic location for instance) then Fedex shipping will default to commercial. This causes problems because ISR is not a valid signature option for commercial delivery. Also residential delivery uses the Fedex Home service not Fedex Ground. These services have different rates, schedules, and delivery options. If you create a shipment on fedex.com there is a checkbox there to allow you to declare the address as residential. SS needs the same capability.
13 Comments
Recently Completed Ideas
Idea Statuses
- New 860
- No status 129
- Under Review 71
- Investigating 50
- Planned 8
- Started 6
- Completed 54
- Declined 0
- Already Exists 1
- Requires Support 0
- Archived 0