Anyone else having connection issues with Walmart?

[dean3]

I have been unable to connect to Walmart since around 6AM EDT today.  It is an established connection for years (not a setup issue).  I'm wondering if anyone else is having this problem.  I think its an issue at their end.  Receiving this  error message:

An error occurred attempting to update orders: The remote server returned an error: (401) Unauthorized.

Thanks,

Dean

[ralks]

Same here. Getting the same error. Hope this get resolved by the end of day

[Onlineguy]

Same here. 

[JoshSimone]

I am having the same problem. I sell on multiple marketplaces. And the only one which gives me constant issues is Walmart 

[Onlineguy]

We use shipstation and shipping easy.  Its on shipstation's side as shipping easy is importing orders just fine from walmart.  

[DanDare2]

Same, no connection to Walmart here. 

An error occurred attempting to update orders: The remote server returned an error: (401) Unauthorized.

[ozie27280]

status.shipstation.com the latest is Update - We have reached out to Walmart for additional context in order to resolve the issues being experienced by our merchants. We'll reach out here when we have next steps or a resolution.
Apr 20, 2023 - 14:38 CDT

[bmk19]

same here, 6 pm EST

[Jay1018]

Same here

[rs6888]

what are you guys doing meanwhile ?

[ozie27280]

Copy& paste address Shipping on stamps from Walmart then  copy tracking on Walmart seller page

[Onlineguy]

Using shipping easy.  It's an overall better platform.  

[pkorn100]

guess will will also be switching over to shipping easy 

to many issues with shipstation

[kbscoat]

Before you make any decision, please realize all of these companies are owned by the same company. https://auctane.com/products/

[landtowater]

yes, still having issues a day later. Very frustrating. I can not keep taking time out to copy and paste every order. To time consuming

[Onlineguy]

They might be same company but Id say that shipping easy is easier to navigate and more user friendly than shipstation

[Key007]

Is anyone still having problems? We are having problems this morning. 

[Onlineguy]

Yes we are again.  No orders downloading again.  Looks like nothing got fixed. 

[Onlineguy]

We deleted our API keys and re-added shipstation and inputted new keys for walmart and now has imported our orders. 

[ozie27280]

its been working  since sat night  not sur ewhen it was fix shipstaion sent email out to make new API keys for walmart delete the old one just to be sure the error happens with old one 

[ozie27280]

when i came to work on sunday it was back up working  think it was fixed over the weekend