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Issues with Insight Report "shipped items"

Markmil1
New Contributor

Two issues i've escalated and still waiting a response from support.

1) The date picker (range) doesn't match report (off 1 day).  Put 12/10 get 12/11 on report.

2) More importantly, i run this report (to get total ITEMS, not ORDERS) each week (Mon-Sun) so have that count.  When i went back a few weeks later and ran the same report for those same dates, get DIFFERENT counts.  Clearly an issue.

 

Been 2 weeks now, no response.

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