08-24-2024 09:32 AM
Are there any plans to add "OTDR and Claims protected" tags to the rate browser for Amazon Buy shipping services?
09-13-2024 12:14 PM
Hello, @mike43!
Thank you so much for your post in the community! I completely understand your request and will make sure it's taken into consideration. Rest assured, merchants are still protected under the On-Time Delivery Rate (OTDR) when using any Amazon Buy Shipping service that ensures the package reaches its destination on time!
Thank you!
-Cara
10-21-2024 02:19 PM
This would be very helpful. I have had shipments get delivered late by USPS and Amazon tell me that since i bought shipping through a 3rd party source, the claims and OTDR protection do not apply