Product Bundle Issue

[Daylon]

Absolutely happy that Shipstation has added the bundle feature. One issue I've noticed with it though is that when you have it set to just show the bundle name, (not separated out into its individual parts) the product name override does not work. 

[SMP]

We've come across a couple of other issues with bundles.

1) Bundles sometimes pulling through 1 SKU twice and missing other SKU's. We have had sales of the same bundle that appear correct with all SKU's listed and then later in the day the same bundle come through incorrectly with 1 SKU listed twice or more times. 

2) Bundles show £0 so you can't export without manually adding the values. 

We've waited a long time for them to add a bundles feature, hopefully these are just teething problems and they can get them fixed ASAP.

[tillman]

Is there anyway to show the pricing on the label? all bundles show 0 pricing and it messes up monthly insights as well.

[mschmoyer1]

@SMP @tillman @Daylon Thanks for raising this. It is a problem we've been thinking about a lot.

Would love to hear your thoughts on how we set pricing for the child items. If the bundle is $100 and has 3 items, what are their prices? What if you offer the bundle at a discount, say $75 for a holiday sale? I don't want to lead your brainstorming to a solution, but we considered adding a fixed price to each child item row, or adding a percentage to each row. For percentage your 3 item bundle could set one item to 60% of the incoming marketplace price and the other two items to 20% as an example. Another consideration here is customs declarations.

All this to say, we want to try to save our merchants from having to enter child item prices and maintain these through discounts, but would love to hear your thoughts on how you might imagine this feature!

[SMP1]

First you need to just divide the total amount by the amount of items in the order. This will solve the customs issue straight away. 

Down the line you could set up percentages of the bundle that each SKU makes up so that even when a discount it placed you can get accurate values shown and keep your insights accurate too.

e.g bundle is made up of A 50%, B 40% and C 10%. 

Bundle sells for $100 so A = $50, B = $40 and C = $10.

Bundle sells for $80 so A = $40, B = $32 and C = $8. 

Using percentages rather than values I think would be easier to implement. 

[ShagTools]

I agree that being able to set the components as a percentage of the whole would be a great way to solve the pricing issue for bundles. I'd love to use this feature but its useless to us since the price disappears. At least if it showed the "total price" for the bundle, we could use it as-is. 

[mschmoyer1]

We do have a hidden feature that will set the unit price of each child item to a percentage of the total price that came from the marketplace. For example, a $9 bundle of a 3-pack of items would set each item to $3. All items get an equal share (for now). The math in reporting will add back up to the total price from the marketplace. We're not releasing this widely because we are looking into building something like the percentage based feature above which will be more universally helpful. 

If anyone wants that unit price calculation feature on in the meantime, please reply or DM me. 

[RhapsodyFoods]

I would like the unit price calculation feature please

[ShagTools]

I would like the unit price calculation feature!

[mschmoyer1]

@ShagTools , @RhapsodyFoods - I have activated it for both of your accounts. Let us know if you find any issues or have any feedback on this feature. Thanks!

[DenisDatzyuk]

I am working with an account who would really appreciate having this feature added! They have been trying to develop/find a solution to this!

[CaraAdmin]

Hello @DenisDatzyuk!

Thank you for reaching out through the community! We have activated this feature for you. 

Please feel free to reach out if you have any feedback!

Happy Shipping!

-Cara

[Zen]

We would like this activated on our account if you are still monitoring this thread. Thanks!

[CRWM]

@mschmoyer1 FYI I sent you a DM thanks

[MichaelWAS]

I would also like to have this unit price calculation feature please.

[CaraAdmin]

Hello @MichaelWAS!

Thank you for posting in the community! We have activated this feature for you. 

If you need anything else, please feel free to reach out!

Happy Shipping!

-Cara

[jimswankybadger]

Hi Cara,

May I have this feature activated on our account as well? Thank you.

[CaraAdmin]

Hello @jimswankybadger!

Thank you for requesting this feature! Great news—you can now activate it as an add-on to your account. I've attached a Help Center article to guide you through the setup. Let us know if you have any questions!

I hope you find this helpful! If you have any questions to support@shipstation.com. 

Happy Shipping!

-Cara

[jimswankybadger]

Hi Cara,

I can't find the option to activate the feature referred to earlier in the chain. Previous post messaged below. If you know where to locate it, I would appreciate it. Thank you.

mschmoyer1
Community Manager
‎08-05-2024 09:27 AM

We do have a hidden feature that will set the unit price of each child item to a percentage of the total price that came from the marketplace. For example, a $9 bundle of a 3-pack of items would set each item to $3. All items get an equal share (for now). The math in reporting will add back up to the total price from the marketplace. We're not releasing this widely because we are looking into building something like the percentage based feature above which will be more universally helpful.

If anyone wants that unit price calculation feature on in the meantime, please reply or DM me.

[CaraAdmin]

Hello @jimswankybadger!

Apologies for the misunderstanding! The hidden feature has now been activated on your account. Let me know if there's anything else I can assist with!

Happy Shipping!

-Cara

[jimswankybadger]

Sorry for being ignorant on this one. I can't seem to find where the feature exists to assign pricing values. Is it in the product catalog? Thank you, Cara!

Edit: Nevermind! I see that it is automatic. Thank you!

[CaraAdmin]

Hello @jimswankybadger!

I'm happy to hear you found the feature. The developers automatically added it to your account.

If you have any questions, please feel free to contact support@shipstation.com. They will be more than happy to assist you. 

Happy Shipping!

-Cara