05-15-2025 11:14 AM
Hi!
We use shipstation mainly to ship orders that have the same items in all of them, but still use Shopify admin to fulfill orders with multiple items. Is it possible to have Shipstation close orders that are already fulfilled on Shopify when we refresh/update the stores. Otherwise we end up with many stale orders in shipstation that have already been fulfilled.
Thank you!
a month ago
You would be better off using Shopify flow to mark all orders as on hold. Then if you don't pick them in Shopify, release them from hold and they will flow into awaiting shipment.