10-03-2024 01:52 PM
Your software constantly suggests to use Ground Saver and indicates it's the cheapest option. This is false. I have had dozens of packages where regular UPS Ground is cheaper than Ground Saver.
So what is this? A scam to get more kick backs? or sloppy programming?
10-03-2024 09:18 PM
I couldn't agree more.
UPS is giving SS a kickback. It really sucks.
It's such a pain in the butt. There's no reason SS can't select the cheapest shipper....but if you noticed, they now have a plug-in that'll do that for $150/month. Such a scam.
10-04-2024 09:10 AM
Hello @kedllc!
Thanks for bringing this to our attention. Great News - you recently have been given access to even deeper discounts on Ground packages when shipping through ShipStation to Commercial Addresses!
Our teams are working to ensure your switch and save messaging will show this option for you. If you always want to show the cheapest option on your packages, we recommend using Rate Shopper, where you are the decision maker on the compared services.
Happy Shipping!
-Cara