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When did having "Carriers" become a paid feature for a SHIPPING platform???


I just noticed on my credit card bill that my $59 Ship Station subscription now charges me $94/mo since July.   When did having shipping carriers become a "paid feature" on a shipping platform?  I also print labels... should I anticipate a "printing fee" feature for those of us who need to print labels?

I searched the community forum for this and found no posts. I assume they didn't stay up very long.   When did this happen, why did this happen, and how did this happen?  I only use USPS via Stamps (the same company as Ship Station, and I use FedEx)  I have to pay $30/mo just to use FedEx?  

I'm just a bit surprised that the prices went up before even fixing all the issues I still have.  I can't even save my printers as default, I literally have to reselect all my printers every time I ship, and a host of other issues that are still present.  I didn't expect to see a nearly doubling of the fees at least before the issues were fixed and some of the features voted on 5 years ago came to life.  Is there an explanation for the carrier charge? Like did all the carriers get together and say their API now costs $30 per month to access? I apologize for my energy, I just literally feel like I've been punched in the face by an ex, who then came back to visit, only to take my beloved dog with her.  


Occasional Contributor

Yeah, was surprising when it happened. Back in May they announced everything and sent out alerts to everyone.

You can view a big thread about it here:

And more smaller threads:

Is unfortunate, but there were alerts and emails about everything when it was happening, and old threads here talking about it.


We used to have a headache back in the day with Shipstation Connect, what continuous issue are you having with it? I don't get great support through Shipstation customer service, sure you haven't either, but maybe I have some info that would help!