We have a typo in the contact info we entered. And its the gate code the
driver needs to be able to enter the facility. So we had to add another
contact, but sometimes people still pick the first one and the driver
shows up with the wrong gate code.I...
Also, it is too hard to remember to set the ship date. And once its
messed up, if you cancel the shipment, then the customer is going to get
a new email with a new tracking number and it will be confusing for
them. Very poor customer experience.PLEAS...
I have an issue where I have a typo in the Default Pickup Notes attached
to a Pickup Contact. I need to edit or delete those. An incorrect gate
code entered there is causing problems with our pickups since it is too
easy to click on the first name in...