Did you find a solution? we are having the same issue!More details on
our issue here:
https://community.shipstation.com/t5/ShipStation-Features/UPC-Codes-Disappearing-From-Product-Records/m-p/23395/highlight/true#M5072
Same issue here!Here is some additional info that might help
troubleshooting.For some products, I am still able to find the product
in "Scan to Verify". It works only for the products that have the UPC
showing under them on the "Scan to Verify" page....