I am trying to reach support. I'm logged in, so I click on Enterprise
Chat and the little chat bot does nothing except send me to articles
related to my issue. The problem is the articles aren't solving my
issue. So I'm trying to chat with support, i...
Yes, I was finally able to speak with someone. There needs to be a "chat
currently closed" in the bottom of the "chat" window when chat support
is closed so people don't run around trying to figure out how to get it
to work. Also, show the support em...
It's basically to the point where your product doesn't offer email
notifications for shipments. I mean if they aren't being delivered, then
you don't offer this feature. So perhaps in the product feature matrix
where it says "Automatic shipping confi...