A large percentage of our orders are gifts and I'm getting tired of
copying the messages over by hand. It can't really be that hard to
import two extra lines of data.
We ship a lot of glass items and no matter how well we pack them a few
always get broken. It's usually only a few broken items in a shipment so
we just replace the broken items, not the whole shipment. I have to
create a new manual order with the rep...