Carrier Integrations

Well we've just about had it with GP.  The USPS replacing 1st class package with this nonsense was terrible.  At least half of our packages take 3-4 weeks or more to delivery, and lots of those are domestic US or Canada!  A month to send a small package 500 miles is insane.Does anyone have suggestions for alternatives for small packages, both international and domestic?

Sometimes when we have to change an Amazon Buy Shipping label for SFP orders, the new tracking number does not go to Amazon. Is this normal for Amazon Buy Shipping? Seems to work for non SFP/Amazon Buy Shipping orders.

Is anybody else having problem with not being able to pull shipping rates into Magento from the ShipStaion V2 APIThis problem started this morning and ShipStation has gone crickets on giving any answers.

Anyone getting this error: The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system for the mailing date entered. (Generic, Carrier Error Code: 1702). The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system for the mailing date entered. (Generic). (400, e353e352-eb22-425f-bb11-f884f0bb7c69)

It appears that ShipStation is aware of an issue regarding degraded service with USPS, not being able to print SCAN forms. Given that it's now Monday after the busy holiday weekend, can the support team speculate as to when we can expect this to come back online?

Error updating credit card in shipstation and stamps.com. Any ideas how to fix? Error received from Stamps dot com while updating the payment method, System.Web.Services.Protocols.SoapException: Tenant registration already exists.; 1002614046 is already linked in Stamps. at Sdc.Server.PaymentServer.PaymentProcessorV10.EndCreatePayment(IAsyncResult result) in C:\app\Payment Server\PaymentProcessorV10.asmx.cs:line 426

We often ship products via Spee Dee Delviery in the Midwest.  Is there a way to add Spee Dee Delivery to your Marked as Shipped carrier options?https://speedeedelivery.com/track-a-shipment/

Hoping to see eBay shipping integration soon as eBay offers some good discounted options. Thanx!

We are currently testing ShipStation in the Netherlands. We have ShipStation connected to our FedEx account without issue.  We are able to fetch rates and create labels for any order shipping outside the Netherlands, for example, if we ship to France.  Unfortunately, we have been unable to get Shipstation to work on orders shipping within the Netherlands (domestic orders) as ShipSTation is not showing any domestic rates. Is anyone currently using ShipStation successfully in the Netherlands. - OR -Does anyone have any suggestions on how to solve this issue?Thank you,Mark

G'day Guys!Has anyone experienced random checkout downtime? the live checkout rates (beta) in Australia with the service provider Auspost sometimes drops out not allowing customers to purchase the product. At the moment no one can check out of the website and it's causing a loss of sales. This is unfortunate for users like ourselves when there is money on the table for a new outback start up business.Has the IT team done something behind the scenes that has caused this to not work?  would love any solutions - am thinking about manual rates but due to selling world wide I'd rather find another solution.  Cheers, Jaxon

Option of Veyer Logistics to the drop down menu when marking an order as manually shipped.The reason for the request is that "Other" is not an approved carrier for Amazon. We are using Shipstation to update Amazon with the shipping details.   In order to keep our account in good standing, we have to use Amazon-approved Carrier.

People have been asking for this for almost 8 years. We can't schedule pickups for the Fedex by Shipstation carrier account inside the Shipstation software. Going to a separate website is a huge hassle.https://community.shipstation.com/t5/Stores-Carriers-and-Other/Auto-Schedule-FedEx-Pickup/idi-p/5830

Hello,We use Yun Express to fulfill a large portion of our international orders, particularly from marketplaces like Etsy, Shopify, etc. All of our orders are imported into ShipStation, but since there's currently no direct integration with Yun Express, we have to manually update tracking information for each order which is very laborious and creates human errors. When we mark orders as shipped, the courier appears as “Other,” which leads to confusion for our customers who receive a tracking number with no carrier information.This results in a high volume of customer service inquiries asking which courier is handling their package and how to track it. A native Yun Express integration would allow us to streamline our workflow, reduce manual steps, and improve the post-purchase experience for our customers.Please consider adding support for Yun Express. It would make ShipStation significantly more effective for businesses like ours that rely heavily on this carrier for international logi

I used to work on a multi-carrier shipping platform where the software rate-shopped products based on the least cost and fastest transit time among all carriers for the product to be shipped. I was wondering if there is an app or feature that displays the carrier options for the package on the Shipstation screen, sorted by least cost and fastest transit times, rather than requiring me to toggle between carriers to obtain the information. Thanks in advance! 

Hi there, has anyone worked out if you can set an automated rule for shipping to NI and marking all orders as B2C. It is a laborious task that should be automated. We only ship B2C.

I currently hold a DHL account and it has an option of a 'PIN confirmation' for the customer, whereby a 4-digit pin is given to the customer via email and they tell it to the courier on the doorstep to confirm they indeed are the intended recipient. On my ShipStation account, I only have the additional option of a Signature confirmation and no option for a PIN. customer support have told me to pop this on this board in the hope a Developer sees this and maybe enables this feature? Thanks.

Shopify needs to use the ShipStation product dimensions in the live rate calculations.  Currently it is only using product weight from Shopify which is giving unusable rates.

APC Overnight services. Unfortunately the service 1600 Non-Conveyable Extra is not yet integrated with ShipStation. we would like to see this feature added, as we pay £80 per month and cannot use shipsation for APC in the UK.. we must go to apc website to input tickets as 1600 Non-Conveyable Extra is not an option.developer please fix promptly, much apprecated.

Hello,I sell kits of chrome wire products on amazon, walmart, and target.  These kit SKUS are made up of component skus.  Amazon doesnt have the ability to list component skus, and when the bundle feature was created on shipstation, i thought we could use Shipstations packing list to make the kits, show the component material. Now when we fulfill these kits, its not writing the tracking information back to sales channels.  So the order references the bundle sku, and upon fulfillment in shipstation, it no longer writes the tracking back.  It was for a while writing it back, but now it has stopped. So I'm not sure its directly linked to the bundles or not, but it would seem that way.Help!

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For sellers that don't have access to a printer, are on the go, or need someone to help fulfill an order, having the option to create a QR code for USPS is paramount. Why this doesn't exist right now is blowing me away. SHIPSTATION - make this a feature pronto! Please! 

Offer USPS FirstClassLetter as an option for shipping.

New to this, but It would be awesome if we could get the same discounts through shipstation while shipping factory collect. We ship in as much product as we ship out so having discounts on both instead of just what goes out would be very cost beneficial.

Shipstation doesn't work with CloudFlare?!  Whenever we enable bot mode on  CloudFlare shipstation can't  connect to our woocommerce/wordpress  website....I asked chat for the ip's shipstation uses  but they provided amazons json file https://ip-ranges.amazonaws.com/ip-ranges.json which contains over 500 ip's - this is not the solution.Are there a set of ip's we can use with cloudflare that will work?BUT  more importantly why hasn't shipstation submitted their bot/app to cloudflare to be added to their safelist.....Has any one had success getting this to  work?

When we get shipping rates through API v2, can we get the rate for all the warehouses we have in the system?@AdminCara