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sales136
New Contributor
Status: New

As security is key these days and 2 Factor Authentication is now in demand and is basically standard for most apps and platforms we would very much like to see ShipStation implement this so it can either have 2 factor by SMS text option or authentication App such as Twilio Authy. Hoping to see this soon 🙂

12 Comments
am2
Occasional Contributor

I actually can't fathom why this has not been introduced, 2FA should be considered by everyone especially a company such as Shipstation.  In all of the applications we use Shipstation is highest on our risk register for unintended access as it a) contains all customer data related to orders and b) it's so easy to access without industry standard security considerations like 2FA or SSO.

 

This is a reason to consider alternatives by itself.

AndrewSapienza
First-timer

ShipStation needs to address this issue. Without multi-factor authentication, any company looking to comply with SOC2 or ISO 27001 data protection standards stands to fail an audit. Additionally, at rest encryption documentation needs to be made available for its customers to supply to auditors and their customers. 

shipping175
New Contributor

Would love to see 2FA. This is a must in this day and age.

pgdb24
First-timer

please get 2FA installed shipstation... this is a must

levy
Rookie

pls set up 2-step verification for ship-station I have a friend that is account got hacked and they took out over 20k dollars worth of labels

 
abiweeds
First-timer

Please introduce 2 fa as soon as possible. It is extraordinary on a platform like ShipStation that better security isn't available.

Bfost
Occasional Contributor

I'm also requesting MFA/2FA.  It should be required now.

fahq
New Contributor

The fact that there is no 2fa is a JOKE. About to move providers. 

CaraAdmin
Khoros

Hello @fahq!

 

Welcome to the Community! We're thrilled to have you with us. This is a highly requested feature, and we’re excited to share that it’s on our roadmap for completion by the end of 2024, if not sooner. Stay tuned for updates!

 

Happy Shipping!

 

-Cara

Hi,

It's crucial for ShipSation to implement multi-factor authentication (MFA) as soon as possible to enhance security and protect sensitive data. MFA adds an extra layer of security by requiring users to provide two or more forms of identification before granting access to their accounts. This significantly reduces the risk of unauthorized access, even if a password is compromised. In today's digital landscape, where cyber threats are constantly evolving, MFA is a fundamental security measure that can prevent data breaches, protect customer information, and maintain the integrity of the platform. By implementing MFA, Shipsation can demonstrate its commitment to data security and build trust with its users.

Best
Sadat