2 Factor Authentication

[sales136]

As security is key these days and 2 Factor Authentication is now in demand and is basically standard for most apps and platforms we would very much like to see ShipStation implement this so it can either have 2 factor by SMS text option or authentication App such as Twilio Authy. Hoping to see this soon 🙂

[vegaecom]

Is shipstation responsible for our account protection and compromise as there is no update on the MFA to the account yet ?

I am surprised how this is not on the priority list of the platform considering all that is happening in our world rightnow.

Hope someone from the SS product team review and reply to this thread.

[CaraAdmin]

Hello @vegaecom!

Thank you for supporting this feature request. We take the security of your account very seriously. The product team has confirmed that this update is scheduled for completion by the end of 2024. We completely understand and share your sense of urgency, and we appreciate your patience as we work toward this goal. 

Happy Shipping!

-Cara

[CaraAdmin]

Hello @vegaecom!

Great news! As of last week, we’ve launched Single Sign-On (SSO) to add an extra layer of protection to your account. I’ve attached a Help Center article with detailed instructions on how to get started. We hope this update brings peace of mind and security to your ShipStation account!

Happy Shipping!

-Cara

[CaraAdmin]

Hello, @fahq!

Great news! As of last week, we’ve launched Single Sign-On (SSO) to add an extra layer of protection to your account. I’ve attached a Help Center article with detailed instructions to get started. We hope this update brings you added peace of mind with your ShipStation account security

If you have any questions feel free to reach out to support@shipstation.com. 

Happy Shipping!

-Cara

[fahq]

ENABLE 2FA. Holy crap. Any competent development team can enable 2FA in a day. So sick of the "it's on our list" or "it's a top priority" --- enable it please. Nice new website design. Glad your priorities are in the right places.

[fahq]

I'm sorry, but SSO is NOT 2FA lol

This is such a weak attempt. Seriously. Enable proper 2FA. You can roll out a new website design but can't enable 2FA with either SMS or an authenticator app? Do you not care about security? So, are YOU responsible for all the data breaches if/when a user is hacked? 2FA can be enabled in a day, Seriously. This is a pure display of incompetence and not giving a crap.

[CaraAdmin]

Hello @fahq!

Thank you for sharing your thoughts on the new SSO feature. I’ve confirmed with our developers that 2FA is also on the way, expected by the end of 2024. We're always here to listen and value your feedback!

Happy Shipping!

-Cara

[wyn123]

may you enable this for me?

[wyn123]

mine does not have option

[CaraAdmin]

Hello @wyn123!

Thank you for your post in the community! If you need assistance with the new SSO, here’s a link to our Help Center article. For further support, feel free to reach out to us at support@shipstation.com. 

If you’re inquiring about 2FA, it’s scheduled for release by the end of the year. I’ll update the community as soon as the launch date is confirmed.

Happy Shipping!

-Cara