Shipstation doesn't work with CloudFlare?!

[dailce]

Shipstation doesn't work with CloudFlare?!  Whenever we enable bot mode on  CloudFlare shipstation can't  connect to our woocommerce/wordpress  website....

I asked chat for the ip's shipstation uses  but they provided amazons json file https://ip-ranges.amazonaws.com/ip-ranges.json which contains over 500 ip's - this is not the solution.

Are there a set of ip's we can use with cloudflare that will work?

BUT  more importantly why hasn't shipstation submitted their bot/app to cloudflare to be added to their safelist.....

Has any one had success getting this to  work?

[Moderator-Davis]

Hey there @dailce, 

Its great to see that you've reached out to our support team. That is definitely the right thing to do! I would recommend returning to the support thread if that solution did not resolve your issue. 

Otherwise, I think we would both love to hear from other members about what they are personally doing for their setups. 

[aldin]

Been having this issue as well. I had to disable Proxy DNS for the subdomain where Shipstation is integrated, thus removing the security benefit that Cloudflare has to offer. Were you able to find a workaround for Shipstation to work with Cloudflare? I'm still waiting for support to respond to this inquiry.

Thanks