UPS Surepost

[cflnovelty19]

Hello,

I am trying to setup UPS Sure Post in my store settings for delivery options and live rate.  However it is not showing rate for UPS Sure Post, just my UPS ground, next day air, 2nd air etc.  It also shows USPS rates.  Why is not showing UPS Sure Post rates on my stores checkout page like it does the rest.   My platform is Big Commerce.  

[Scott_A]

Howdy. I have bad news for you. UPS surepost does not pass rates or times via the API. This is not a SHipStation issue or a BigCommerce issue. We just offer USPS Fire Class Mail and then using automation have it assigned to ups sure post on order import. Hope this helps.

[Aaron86]

Is this a UPS issue? My surepost negotiated rates populate in the dropdown.