cancel
Showing results for 
Search instead for 
Did you mean: 

Anybody elses eBay connection down?

HeKeyCo
New Contributor

Just got off of chat with support and they noted the below:

9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.
(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is because there is an outage regarding Ebay stores.
(10:01:17 PM) Ntombifuthi M.: Our Senior Support are busy working on the issue and will update once the issue is resolved.
(10:01:53 PM) HeKeCo: okay, so we just have to wait and ship thru ebay or shippo
(10:02:28 PM) Ntombifuthi M.: Yes but they are busy working on it, it should be resolved soon.

10:05:01 PM) Ntombifuthi M.: It was only discovered today and they are prioritizing on the issue, I'm sure if the problem persist they will send out communication.
(10:05:41 PM) Ntombifuthi M.: We apologies for the inconvenience caused.

Hopefully they will be back up soon

5 REPLIES 5

tonka858
Occasional Contributor

been like this since around 3pm PST

trustyhl
First-timer

Any updates? 

 

thekkiinngg
First-timer

have a problems to import order from ebay chanel ?

HeKeyCo
New Contributor

We are still not importing orders from eBay, amazon and our website are importing as usual,

 

 

Hello @HeKeyCo @trustyhl @tonka858  @thekkiinngg

 

Thank you all for you for your posts and comments. This should be resolved but I wanted to check in with you all to make sure everyone is taken care of. If you are still having issues please feel free to let us know. 

 

Kind Regards,

Type a product name