Unable to login AGAIN ... this company is a literal disaster

[admin242]

Not sure if it's a 2FA issue or servers down or something else, but unable to login once again. I seem to be stuck in a cycle where I enter my credentials, get sent a 2FA code via email, enter the code, then get a blank white screen. Have run in this circle for the past 3 hours.

On hold for tech support for an hour with no messages, wait time, nada .... just stupid music playing.

This login issue has been on/off for the months. Third instance in 40 days.

What a disaster of a company.

[CaraAdmin]

Hello @admin242!

Thank you for posting in the community! I contacted support and requested that a team member call you to assist with your login.

Unfortunately, they could not reach you, but they have followed up with an email under ticket #8046126. I hope you can connect with support soon and successfully log in to ShipStation. Let me know if you need any further assistance!

Happy Shipping!

-Cara

[CE-Chris]

I hate the 2FA loops, I think its setup poorly, but one thing that can definitely help is either clearing all browsing data, or loging in from private browsing/incognito mode.