UPS EOD Scan Form

[jane]

We need to be able to print and EOD scan form for our UPS drivers to print when they pick up our packages each day. This will provide proof that UPS picked them up so if the package is lost, stolen or damaged, we can file a claim. It will also allow our customers to get notice that their item has left our location much quicker. We have asked for this feature for many years without any updates. Please give us a good reason why it can't be done. It works for USPS why not UPS? Thank you!

[orders21]

This absolutely must be dealt with. I cannot believe Shipstation is leaving all of its customers at risk if UPS loses/misplaces a package between the our facility and theirs. We have taken to filming all of the packages, label-side up, inside the back of the UPS truck for proof. The drivers agree with our situation and are allowing us to do this - for now - but it is not a solution. Shipstation - what's up???!!! You accept our fees - raise them when needed - but you do not have our backs!

[kunji]

this feature is still not available!!  how many years are we going to wait.  I have to drop off all packages at UPS to get the proof of dropping it off.

[CaraAdmin]

Hello @jane and @kunji!

First, welcome to the Community! We’re so glad you’re here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it both helpful and inspiring.

I checked in with our development team to see whether there have been any updates regarding an End of Day (EOD) form for UPS. At this time, UPS does not provide an EOD form to third-party platforms, which means this feature isn’t something we can offer. 

I appreciate your understanding, and we always want to hear out our merchants' feedback and requests. 

Happy Shipping, and best wishes for a wonderful New Year ahead!

-Cara