Apply Shipping Preferences to Multi Quantity and Multi SKU orders.

[RJung]

We are currently experiencing the following issue:
Product Defaults Applied. Product Default "Shipping Preferences" did not apply due to multi-qty/multi-sku order.

This is preventing rules related to shipping preferences and carriers to apply to orders with more items and multiple SKUs which is creating issues to our workflow. I would like to request an update on this, so that those shipping preferences also apply to multi orders, that represent the majority of our sales.

[jasmine]

We are still having this issue 1/31/2025. 

[CaraAdmin]

Hello @jasmine!

Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

Happy Shipping!

-Cara